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Center Head

Center Head

ConfidentialMumbai, India
5 days ago
Job description

Center Manager

Let's talk spine - because most of India doesn't.

Founded when surgery was the only mainstream solution to back pain, QI Spine emerged with a simple idea : non-surgical recovery should be the first option, not the last resort. Since then, we've built India's only spine-focused medical system - combining the expertise of 250+ specialists with cutting-edge AI tools like Doctor QI, our proprietary diagnostic engine. With 22 clinics across major cities, we've :

  • Consulted over 2.5 lakh patients
  • Prevented 15,000+ unnecessary spine surgeries
  • Achieved a 93% recovery rate - among the best in the world

Our mission

To redefine spine care by blending clinical excellence, intelligent systems, and strong operational discipline.

About the Role :

As the Center Manager, you are the ' Mini CEO ' of your clinic, responsible for its overall success and smooth operation. Your leadership will directly impact patient care, team performance, and financial growth.

What You'll Own :

  • Patient Acquisition : Drive walk-ins and patient growth through referrals, repeat visits, and targeted below-the-line (BTL) marketing within the clinic's vicinity.
  • Revenue Optimization : Achieve and exceed revenue targets by meticulously optimizing all clinic revenue metrics.
  • Patient & Clinical Excellence : Ensure an outstanding patient experience and contribute to superior clinical outcomes.
  • Operational Efficiency : Oversee the seamless day-to-day functioning of the clinic, maintaining high standards.
  • Process Compliance : Uphold and enforce all clinical and operational procedures to ensure quality and consistency.
  • Team Leadership : Manage, motivate, and develop doctors, patient counselors, and support staff, fostering a collaborative environment.
  • What We're Looking For :

  • Masters in Business Administration, across any specialization, to leverage strong business fundamentals.
  • A keen interest in healthcare / health-tech to understand our core services.
  • Exceptional communication and interpersonal skills for patient and team interactions.
  • The ability to thrive in a multidisciplinary team environment.
  • Meticulous attention to detail and strong documentation abilities for operational excellence.
  • A continuous learning mindset to stay current with best practices.
  • What You'll Get :

  • A structured program to develop administrative and leadership skills.
  • Exposure to a dynamic and challenging healthcare environment.
  • Mentorship from experienced administrative professionals.
  • Opportunities for professional growth within the organization.
  • A collaborative and mission-driven workplace where you can be a ' QIpreneur .'
  • Let's build better spine care. www.qispine.com

    Skills Required

    Operational Excellence, Healthcare, Business Administration, Team Leadership, Marketing

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    Center Head • Mumbai, India

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