Center Manager
Let's talk spine - because most of India doesn't.
Founded when surgery was the only mainstream solution to back pain, QI Spine emerged with a simple idea : non-surgical recovery should be the first option, not the last resort. Since then, we've built India's only spine-focused medical system - combining the expertise of 250+ specialists with cutting-edge AI tools like Doctor QI, our proprietary diagnostic engine. With 22 clinics across major cities, we've :
- Consulted over 2.5 lakh patients
- Prevented 15,000+ unnecessary spine surgeries
- Achieved a 93% recovery rate - among the best in the world
Our mission
To redefine spine care by blending clinical excellence, intelligent systems, and strong operational discipline.
About the Role :
As the Center Manager, you are the ' Mini CEO ' of your clinic, responsible for its overall success and smooth operation. Your leadership will directly impact patient care, team performance, and financial growth.
What You'll Own :
Patient Acquisition : Drive walk-ins and patient growth through referrals, repeat visits, and targeted below-the-line (BTL) marketing within the clinic's vicinity.Revenue Optimization : Achieve and exceed revenue targets by meticulously optimizing all clinic revenue metrics.Patient & Clinical Excellence : Ensure an outstanding patient experience and contribute to superior clinical outcomes.Operational Efficiency : Oversee the seamless day-to-day functioning of the clinic, maintaining high standards.Process Compliance : Uphold and enforce all clinical and operational procedures to ensure quality and consistency.Team Leadership : Manage, motivate, and develop doctors, patient counselors, and support staff, fostering a collaborative environment.What We're Looking For :
Masters in Business Administration, across any specialization, to leverage strong business fundamentals.A keen interest in healthcare / health-tech to understand our core services.Exceptional communication and interpersonal skills for patient and team interactions.The ability to thrive in a multidisciplinary team environment.Meticulous attention to detail and strong documentation abilities for operational excellence.A continuous learning mindset to stay current with best practices.What You'll Get :
A structured program to develop administrative and leadership skills.Exposure to a dynamic and challenging healthcare environment.Mentorship from experienced administrative professionals.Opportunities for professional growth within the organization.A collaborative and mission-driven workplace where you can be a ' QIpreneur .'Let's build better spine care. www.qispine.com
Skills Required
Operational Excellence, Healthcare, Business Administration, Team Leadership, Marketing