Network Engineer L1

Brief roles and responsibilities of resources are as given-

• Monitor all allotted branches links with due diligence and take follow-up with their backend team for immediate restoration of all such downlinks as per the SLA uptime.
• Contact branches end users to understand the problem while identifying fault.
• Allocate the down-call to all concerned Zonal engineers for immediate action.
• Responsible for all technical issues concerning the network.
• Point of contact for all technical queries and fault resolution.
• Shall have the primary responsibility of ensuring a smooth network functioning without congestion, and downtime.
• To provide all kind of SLA reports to the designated Bank team as per the schedule and as and when asked by Bank officials.
• Coordinate with concerned ZO / branch for smooth new link commissioning
• Coordinate with bank NSI for restoration of existing links and configuration of new links on Router.
• Maintain database of network provided by concerned bidder

Skills Required

Database Maintenance, Backend, Network Configuration, Networking, Telecom