Associate Director - Analytics

Job Purpose

Experienced and highly motivated strategy and analytics leader, who can work cross functionally and provide rigorous, data-driven insights to guide and execute growth strategies.

Job Outline

Key Responsibilities

1. Work closely with Business Development, Marketing, Customer Success, and other teams to build data models and drive quantitative analyses that reflect an integrated view of the business, exploit synergies between these various units, drive cross-business analytics, and maximize business performance

2. Drive sophisticated analytical models that leverage data from key enterprise systems such as Salesforce to provide proprietary insights on growth opportunities and customer behaviours that would otherwise be hard to spot

3. Identify and parse disparate data sources and apply sophisticated big-data methods, including network analytics and natural-language processing, to these data to create powerful predictive models of customer value, prices and business value, and opportunity conversion

4. Design and ensure the right dashboards and monitoring are in place to democratize data across the company.

5. Admissions Analytics for all programmes

6. Provide regular insights on new growth opportunities, early-stage trends, competitor moves in the market and other information that drive changes in product strategy

7. Jointly identify and drive improvement initiatives with leaders across Executive Education departments and ISB departments i.e. Operations, HR, Finance, etc.

What it takes to catch our eye

1. A track record of leading successful strategy and analytics teams, be it product or market analytics.

2. Ability to design and execute strategy roadmap for a unit across functions

3. Sound analytical, computing, data-driven problem solving, and communication skills.

4. Ability to go deep on analytical exploration and uplevel it to a strategic conversation.

5. Working knowledge of (some) statistical software software and / or programming languages like R, Stata, Python, etc.

6. High standards in terms of quality of work, attention to detail, ability to multi-task and manage multiple strategic projects

7. Effective communication and working with cross-functional teams

Experience - 10+ years of relevant experience

Education - MBA from a premier Institute