CW Rates Application Support Specialist - Macro Trade Capture Next Gen

Join us as a 'TCW Rates Application Support Specialist - Macro Trade Capture Next Gen' at Barclays, where you'll spearhead the evolution of our digital landscape, driving innovation and excellence. You'll harness cutting-edge technology to revolutionise our digital offerings, ensuring unapparelled customer experiences.

You may be assessed on the key critical skills relevant for success in role, such as experience with, skills to meet business requirement as well as job-specific skillsets.

Basic / Essential Qualifications

To be successful as a 'TCW Rates Application Support Specialist - Macro Trade Capture Next Gen', you should have experience with :

• Application Support : Provide expert-level L3 support for Next Gen systems in macro trade capture division.
• Issue Investigation : Conduct deep hands-on investigation and debugging of complex production issues.
• Problem Resolution : Step through code, analyze logs, and perform root cause analysis for system incidents.
• Knowledge Transfer : Work closely with RTB (Real-Time Business) teams to ensure smooth transition and knowledge sharing.
• Process Improvement : Identify and implement improvements to reduce support burden during rapid application changes.
• Proven application support experience in enterprise environments.
• Strong debugging and problem-solving skills with ability to investigate complex technical issues.
• SQL proficiency for database investigation and analysis.
• Interest in expanding technical skills including Python and code analysis.
• Motivation to work primarily from a support perspective rather than development focus.

Desirable Skillsets / Good To Have

This role will be based out of Pune.

Purpose of the role

To design, develop and improve software, utilising various engineering methodologies, that provides business, platform, and technology capabilities for our customers and colleagues.

Accountabilities

Assistant Vice President Expectations

All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.

Skills Required

Knowledge Transfer, Debugging, Application Support, Problem resolution, Process Improvement, Python