Lead Software Engineer-ServiceNow

As a Lead Software Engineer at JPMorgan Chase within the ServiceNow Platforms engineering space, you are an integral part of an agile team that works to enhance, build, and deliver trusted market-leading technology products in a secure, stable, and scalable way. As a core technical contributor, you are responsible for conducting critical technology solutions across multiple technical areas within various business functions in support of the firm’s business objectives.

Job responsibilities

• Executes creative software solutions, design, development, and technical troubleshooting with ability to think beyond routine or conventional approaches to build solutions or break down technical problems
• Leads evaluation sessions with external vendors, startups, and internal teams to drive outcomes-oriented probing of architectural designs, technical credentials, and applicability for use within existing systems and information architecture
• Leads communities of practice across Software Engineering to drive awareness and use of new and leading-edge technologies
• Provide overall direction, oversight, and coaching for a team of entry-level to mid-level software engineers that work on basic to moderately complex tasks
• Takes accountability for decisions that influence teams’ resources, budget, tactical operations, and the execution and implementation of processes and procedures
• Collaborate with the Business Analysis team for producing estimates and agile delivery plans, stakeholders etc.
• Identifies and mitigates issues to execute a book of work while escalating issues as necessary
• Creates a culture of diversity, Opportunity, inclusion, and respect for team members and prioritizes diverse representation
• Design, code, test, and deliver software leveraging firm-wide frameworks and best practices for the ServiceNow platform.
• Follow and enhance the scrum practices for continuous team processes improvement

Required qualifications, capabilities, and skills

Preferred qualifications, capabilities, and skills