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JP Morgan Chase - Senior Associate - Quant Analytics - Collections & Communications Strategy

JP Morgan Chase - Senior Associate - Quant Analytics - Collections & Communications Strategy

JP Morgan ChaseMumbai, India
3 days ago
Job description

Description : We have an exciting opportunity for you to advance your analytics career and make a real impact on our business.

As a Quant Analytics Associate Senior in the Card Collections Analytics team, you will leverage data to develop strategies and reporting that enhance collections performance and customer experience. You will collaborate with diverse teams to deliver insights that drive business value and innovation.

Job responsibilities :

  • Perform quantitative analysis using SQL and Alteryx to evaluate collections strategies and product features
  • Identify opportunities to enhance strategy segmentation and translate analytics insights into actionable recommendations
  • Analyze customer behavior across collections channels to inform timely outreach
  • Build business cases, design tests, and analyze pilot program performance
  • Conduct reporting to assess communication effectiveness across calls, emails, and mobile notifications
  • Lead development and reporting of operations performance metrics and KPIs
  • Create self-serve tools to provide real-time information to decision-makers

Required qualifications, capabilities, and skills :

  • Bachelor's or Master's degree in Mathematics, Statistics, Economics, Engineering, Computer Science, Data or Information Science, or related field with eight years professional experience
  • Experience working with large, complex datasets and strong database skills
  • Proficient in writing, optimizing, and tuning complex SQL scripts
  • Hands-on experience with at least three of SQL, Python, SAS, Tableau, Alteryx
  • Proven ability to deliver analytics solutions under strict timelines
  • Strong communication skills with ability to present complex findings succinctly to stakeholders
  • Ability to engage both technical and non-technical partners effectively
  • Preferred qualifications, capabilities, and skills :

  • Experience in financial services or consulting supporting financial firms
  • Familiarity with collections analytics, risk strategy, or cross-channel communications strategy
  • Exposure to big data disciplines, AWS, and Agile methodologies
  • Experience with operations workflow or agent desktop / user interface
  • JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

    We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

    Note : For your candidature to be considered on this job, you need to apply necessarily on the company's redirected page of this job. Please make sure you apply on the redirected page as well.

    (ref : iimjobs.com)

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    Senior Associate • Mumbai, India

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