Team Manager : Global Security Operations Centre (GSOC)

📍 Location : Hyderabad, India

💼 Job Type : Full-time

🧭 Experience Level : Senior (5+ years)

Role Overview

Working under the leadership of the client’s Senior Security Manager, the GSOC Team Manager, will oversee a dynamic team of analysts providing 24 / 7 threat monitoring, emergency messaging and geopolitical risk assessments. This leadership role requires the management and leadership of a diverse team, ensuring high-quality intelligence production, incident management, and travel security solutions.

Key Responsibilities

• Lead and manage the 24 / 7 Threat Monitoring Team, ensuring seamless operations across all shifts. Ensures current processes are followed correctly and facilitate coordination across shifts.
• Oversee and coordinate the incident management process, ensuring rapid responses to emerging risks.
• Ensure the effective communication of security measures to clients and staff, particularly in terms of travel risk management.
• Foster a high-performance environment for the team, encouraging professional development and adherence to company’s risk mitigation standards.
• Provide strategic direction for the team’s efforts in global threat monitoring and reporting.
• Review GSOC outputs and products to ensure a consistently high-quality standard.
• Develop and implement GSOC process improvements to respond to changing demands, including identifying opportunities to automate / streamline existing GSOC tasks.
• Develop and maintain strong relationships with internal clients and business partners to effectively support their needs.
• Assist with the identification, acquisition and development of new products and services.

Qualifications & Skills