Process Improvement Manager (Fiber Optics)

Company Description

Nedia Fiber, a subsidiary of Nedia Enterprises with over 30 years of experience in the United States market. Expanding into the fiber optic sector through a strategic partnership with Birla / Furukawa. Nedia Fiber supplies high-performance optical fiber cables across the Americas, enhancing the region’s telecommunications infrastructure with reliable connectivity solutions.

Quality & Process Engineering Manager – Fiber Optic Cables

Location : India (with international travel as required)

Role Description

The Quality & Process Engineering Manager will oversee all quality assurance and process control operations for the production of fiber optic cables. Acting as the technical bridge between our manufacturing plant and customers in the Americas, this role ensures that every product meets the highest international standards of performance, reliability, and compliance.

This leader will drive continuous improvement initiatives, oversee product testing and certification, and provide technical support to both manufacturing and sales teams.

Key Responsibilities

• Lead quality management and process control activities to ensure compliance with ISO 9001, GR-20, and IEC standards.
• Supervise mechanical, optical, and environmental testing across all production stages.
• Approve product releases and ensure all shipments meet customer and contractual requirements.
• Analyze manufacturing processes and implement improvements for efficiency and consistency.
• Collaborate with R&D and production teams on new product qualifications and certification processes.
• Manage investigations for nonconformance and customer complaints, ensuring clear communication and corrective actions.
• Support customer audits and provide technical documentation, test reports, and certification records.

Qualifications & Experience

Spanish or Portuguese is a plus.

Work Environment