GTM Process & Technology Optimization Manager

About the Role...

We’re looking for a hands-on Revenue Operations Manager who’s as comfortable talking about pipeline coverage and conversion rates as they are building automations in Salesforce. This is a hybrid role that combines both Revenue Operations and Salesforce Development. This role is perfect for someone who started their career in Sales or Revenue Operations, developed deep Salesforce expertise along the way, and now wants to take ownership of both the systems and strategy that drive go-to-market success. You’ll design, build, and optimize the processes and tools that power our GTM teams across Sales, Marketing, and Customer Success — balancing tactical execution with technical problem-solving.

What you'll do...

• Salesforce Development & Administration
• Serve as the primary Salesforce expert — responsible for configuration, automation, and light development (Flows, validation rules, formula fields, Process Builder, custom objects, page layouts, etc.).
• Build and maintain integrations across our GTM tech stack (HubSpot, Outreach, Default, etc.), using native connectors or middleware tools like Zapier.
• Partner with cross-functional teams to scope, design, and deploy new CRM functionality that supports evolving GTM needs.
• Own data hygiene, schema documentation, and governance to ensure Salesforce remains our single source of truth.
• Troubleshoot and resolve system issues, proactively identifying opportunities for improvement or automation.
• Revenue Operations & GTM Enablement
• Collaborate with Sales, Marketing, and CS leaders to define and improve core GTM processes (lead routing, opportunity management, renewals, handoffs, etc.).
• Translate business requirements into scalable Salesforce solutions — and execute on them directly.
• Build dashboards, reporting, and automation that surface actionable insights and improve GTM productivity.
• Support forecasting accuracy, pipeline hygiene, and cross-functional data alignment with Finance.
• Analytics & Insight
• Develop dashboards and analyses that help GTM teams understand funnel performance, pipeline health, and revenue metrics.
• Partner with leadership to measure KPIs and identify trends that drive strategic decision-making.

Who you are...

Why join us...