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International Voice Process [Only 24h Left]

International Voice Process [Only 24h Left]

HCLTechChennai, Tamil Nadu, India
17 hours ago
Job description

HCLTech Walkin drive -International Voice Process (Experienced) 23th October 2025

Experience : (1- 4 Years)

Shift : UK Shift

Mode of interview : Walkin

Date : 23th October 2025

Timing : 10 : 30 AM to 2 : 00 PM

Contact HR : Dharani

Work Location - Navallur.

Interview Location : ETA 3- Techno Park, Sandhiya info city Special Economic Zone, 33, Rajiv Gandhi Salai, Navallur Village and Panchayat, Thiruporur Panchayat Union, Navallur, Tamil Nadu 603103, India.

Job Summary :

We are seeking enthusiastic and articulate professionals to join our on-site Client Support Services Team in Navalur, Chennai. This role involves providing voice-based support to UK-based clients, ensuring timely and effective resolution of service-related queries. The ideal candidate will have

1-3 years of experience in international calling, specifically supporting UK clients.

Key Responsibilities :

  • Manage inbound and outbound voice interactions with UK clients in a professional and courteous manner.
  • Address client issues related to services, transactions, or operational concerns.
  • Maintain detailed and accurate records of all client interactions using CRM tools.
  • Escalate unresolved issues to internal teams and ensure timely follow-up.
  • Collaborate with internal departments to enhance client satisfaction and service delivery.
  • Ensure compliance with UK data protection and service standards.

Required Skills and Experience :

  • 1-3 years of experience in international voice-based client support, preferably with UK clients.
  • Excellent spoken English with a neutral or UK-accented tone.
  • Strong interpersonal, communication, and problem-solving skills.
  • Familiarity with CRM platforms such as Salesforce, Zendesk, or similar.
  • Willingness to work full-time from the Navallur, Chennai office (no hybrid / remote option).
  • Preferred Qualifications :

  • Bachelors degree in any discipline.
  • Certifications in client service or voice process operations are a plus.
  • Understanding of UK business culture and client expectations.

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    Only 24H Left • Chennai, Tamil Nadu, India

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