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Cluster Sales Manager
The Hiring CompanyHyderabad, Telangana, India5 days ago
Job descriptionRecruit, train, mentor, and motivate store / branch managers and staff. Set performance goals, conduct reviews, ensure consistent service standards. Ensure operations run smoothly across all stores. Oversee inventory management – stock ordering, transfers, shrinkage control. Ensure visual merchandising and brand guidelines adherence. Maintain high customer satisfaction and resolve escalations. Monitor feedback and take corrective actions. Manage profitability, control costs and expenses. Prepare budgets and analyze sales, expenses, and inventory reports. Keep abreast of competitors, local trends, and customer preferences. Adjust product mix, promotions, and offers based on insights. Assess and recommend potential new store locations. Review demographics, consumer behavior, and site feasibility. Ensure compliance with company policies and safety standards. Adhere to financial controls, loss prevention, and audits. Generate regular performance reports for regional management. Use data to drive strategic decisions. Bachelor’s degree in Business Management / Retail / Commerce or related field. MBA preferred. 5–8+ years in retail or multi-store operations management. Strong leadership, analytical, and communication skills. Familiarity with retail metrics, P&L management, and MS Office. Sales target achievement (cluster total, individual stores) Profit margin / Store-level profitability Customer satisfaction / feedback scores Inventory turnover, stock loss / shrinkage Staff turnover / retention Compliance with visual merchandising, brand standards, SOPs Operational audits, process adherence Salary upto 8 lacs Incentives / Bonuses tied to cluster performance Employee benefits (PF, health insurance) Travel and communication allowances
Job Description : Cluster Manager – Company (Hyderabad)
Role Summary
The Cluster Manager is responsible for overseeing operations, performance, and growth across multiple Company outlets / branches / stores in a defined geographic cluster. The role involves driving sales, ensuring excellent customer experience, managing teams, optimizing operations, and delivering profitability targets.
Key Responsibilities
Sales & Business Growth
- Achieve sales targets for the cluster.
- Develop strategies to increase revenue and market share.
- Identify new business opportunities within the cluster area.
- Monitor KPIs – same-store growth, footfall, conversion rates, average transaction value.
Team Leadership & Development
Operational Excellence
Customer Experience
Financial Management
Market & Competitive Intelligence
Expansion & Location Planning
Compliance & Standards
Reporting & Analysis
Qualifications & Experience
Key Performance Indicators (KPIs)
Salary & Benefits (Indicative)
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Sales Manager • Hyderabad, Telangana, India
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