Senior Manager Corporate Communications

About DP World GSC : DP World’s Global Service Centre (GSCs) are key enablers of growth delivering standardization, process excellence and expertise, and automation in areas of Finance, Freight Forwarding, Marine Services, Engineering and Human Resources, helping accelerate DP World’s growth and business transformation. As we experience exponential growth, there has never been a more exciting time to join us. Discover your next role here and change what's possible for everyone! As an equal employer that recognizes and values diversity and an inclusive culture, we empower and up-skill our people with opportunities to perform at their best. Join us and be part of an amazing team that is transforming the future of world trade.

Role Purpose : As the Corporate Communications leader for DP World Global Service Center (GSC), you will be a strategic communications partner to the GSC Leadership Team, working closely with senior stakeholders and Group Communications Center of Excellence (CoE). You will design, lead, and execute communication strategies that anchor employee value proposition; meaningfully showcase GSC value creation & capabilities to larger DP World, and strengthen our employer brand both internally and externally.

You will be the custodian of GSC’s narrative—bringing to life success stories, customer impact, innovation, and our culture—while ensuring consistent alignment with global communication standards and business objectives.

Base Location : Ghansoli, Navi Mumbai.

Reporting to : Senior Vice President – Global Service Centre

Key Role Responsibilities :

Strategic Communication & Partnering

Serve as the primary communications advisor to GSC leadership, ensuring strategic alignment of internal messages with business priorities.

Partner with the global Communications CoE to cascade corporate strategies and initiatives tailored for the GSC audience.

Support leaders in crafting impactful presentations, messages, and speeches for internal and external forums.

Internal Communications & Storytelling

Develop and execute a robust GSC Communications Plan covering business updates, success stories, events, milestones, and recognition.

Lead storytelling that highlights value creation, customer insights, innovation, and people impact.

Manage channels (intranet, newsletters, leadership blogs, Yammer / Teams, digital screens) for maximum engagement and consistency.

Employer Branding & EVP Activation

Partner with HR and global branding teams to strengthen the Employer Value Proposition (EVP) in the GSC context.

Create campaigns and initiatives that position the GSC as an employer of choice.

Lead visibility of GSC’s achievements in global platforms, external publications, and award nominations.

Anchor and manage GSC-wide events, leadership conferences, cultural celebrations

Support external engagement through GSC forums, thought-leadership panels, industry recognitions and community outreach.

Measurement & Continuous Improvement

Own the communication budget for GSC & deployment strategy

Monitor communication effectiveness using analytics, feedback, and engagement metrics.

Continuously enhance formats, channels, and content based on audience insights.

Develop, performance manage vendors / partners driving meaningful outcomes & cost effectiveness to reflect value creation

Skills & Competencies :

Exceptional verbal and written communication skills, story boarding skills.

Strategic thinking with strong hands-on execution capability.

Ability to manage multiple priorities in a fast-paced, matrixed environment.

High cultural awareness and sensitivity in a global context.

Proficiency in digital communications platforms

Education & Qualifications :

Bachelor’s / Master’s degree in Communications, Public Relations, Journalism, or related field.

8–12 years’ experience in internal communications, preferably in a global organization / shared services / GSC setup .

Proven track record in leadership communications, employer branding, and change communications .

Strong skills in storytelling, content creation, and multi-channel campaign management.

Comfort in partnering with senior executives and influencing without direct authority

Seasoned network of vendor partners / content creation providers in Communications space

Experience in external forums participation and engagement

DP World is committed to the principles of Equal Employment Opportunity (EEO). We strongly believe that employing a diverse workforce is central to our success and we make recruiting decisions based on your experience and skills. We welcome applications from all members of society irrespective of age, gender, disability, race, religion or belief.