ServiceNow

Mandatory Skills

ServiceNow COM SOM JavaScript Flow Designer Business Rules UI Policies and Script

Description

We are looking for a skilled ServiceNow Software Development Consultant with hands-on experience in implementing and customizing Customer Operations Management (COM) and Service Operations Management (SOM) modules. The ideal candidate will be responsible for designing scalable solutions integrating ServiceNow with other enterprise systems and supporting digital transformation initiatives across customer and service operations.

Key Responsibilities :

• Design develop and implement ServiceNow solutions with a focus on COM and SOM modules.
• Customize ServiceNow applications using JavaScript Flow Designer Business Rules UI Policies and Script Includes.
• Collaborate with business stakeholders to gather requirements and translate them into technical specifications.
• Configure and maintain ServiceNow workflows catalog items and service portals for customer and service operations.
• Integrate ServiceNow with external systems using REST / SOAP APIs MID Servers and IntegrationHub.
• Ensure platform performance scalability and security compliance.
• Participate in Agile ceremonies and contribute to sprint planning reviews and retrospectives.
• Provide technical guidance and support for ServiceNow upgrades and new feature adoption.
• Maintain documentation for configurations customizations and integrations.

Required Qualifications :

Employment Type : Full Time

Experience : years

Vacancy : 1