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Director of Operations

Director of Operations

CCS Global Techkannur, India
15 days ago
Job description

We’re Hiring : Senior Manager / Director of Operations

Location : Remote (Working EST hours : 6 : 30 PM – 3 : 30 AM IST)

Company : CCS Global Tech

Are you a strategic business operations leader ready to drive excellence in IT Services & Staffing? We are seeking an experienced Senior Operations Manager / Director of Operations to lead and optimize internal business operations, SOPs compliance, ERP Implementation and Automation and foster cross-functional collaboration across our global teams.

Key Responsibilities :

  • Oversee end-to-end internal operations for IT services and staffing engagements.
  • Develop and implement SOPs, ERP Implementation and Automation and Process Excellence.
  • Drive process automation and ERP integration to enhance efficiency.
  • Partner with cross-functional teams (Sales, HR, Technology, Delivery) to ensure seamless client service.
  • Conduct audits, risk assessments, and deliver executive-level reporting.
  • Champion continuous improvement and innovation in operations.

What We’re Looking For :

  • 10–20 years of leadership experience in IT services / staffing operations.
  • Excellent communication and stakeholder management skills with the ability to influence without authority .
  • Degree in CS / IT + MBA (preferred).
  • Global experience is mandatory.

    • About Us :

    CCS Global Tech and Helm360 are US-headquartered IT solutions companies with 20+ years of global experience. We deliver IT consulting, cloud solutions, BI, ERP, staffing, and managed services to Fortune 500 clients and government entities.

    #Hiring #BusinessOperations #ProcessImprovement #ProcessExcellence #ERPImplementation #SOPFormation #Automation #ContinuousImprovement #Compliance

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