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OpenLink Endur Findur Operations Lead
KWA Analyticsnavi mumbai, maharashtra, in15 days ago
Job descriptionMinimum 15 years of experience in IT consulting, support, or operations roles, with at least 3 years in a leadership or Lead Operations capacity. Minimum 5 years of hands-on experience with Openlink Endur / Findur (v14 or higher preferred) Strong understanding of the energy and commodity trading domain, with exposure to at least one of the following : Oil, Gas, Power, Emissions, or Coal. Proven experience in leading Support or DevOps teams, preferably in a client-facing consulting environment. Familiarity with Openlink technical components such as Open JVS, Open Components, TPM, and Report Builder is a plus. Strong understanding of trade lifecycle processes and system integration points. Excellent communication, stakeholder management, and documentation skills. Ability to work independently and collaboratively in a global delivery model. Strong leadership and team-building capabilities. Analytical mindset with a focus on problem-solving and service excellence. High attention to detail and commitment to quality. Comfortable working in a fast-paced, dynamic environment. A permanent job contract. Competitive compensation package and allowances for shifts as per industry standards. 24 days’ vacation plus public holidays and sick leaves Training and Development A collaborative team environment. Flexible working arrangement- Remote working opportunity. Regular social events. Family Medical Insurance (Self, Spouse & 2 Kids) Team Building Activity yearly.
About KWA Analytics
KWA Analytics is a global consulting firm delivering expert services across the trade lifecycle for clients in energy, commodities, shipping, treasury, central banking, capital markets, and asset / investment management. We are expanding our India operations and seeking someone to lead our support and DevOps functions, ensuring high-quality service delivery and operational excellence for our clients.
Roles & Responsibilities
- Lead and manage the India-based operations team responsible for day to day Support, DevOps, and System Monitoring for Openlink Endur / Findur implementations.
- Oversee incident management, system health checks, and performance tuning to ensure uninterrupted client operations.
- Collaborate with global teams and clients to align operational strategies with business goals and SLAs.
- Drive continuous improvement initiatives by analyzing recurring issues, optimizing workflows, and implementing automation where feasible.
- Ensure robust documentation practices, including SOPs, runbooks, and knowledge base articles.
- Support pre-sales and RFP processes by contributing to solution design, effort estimation, and client presentations.
- Mentor and develop team members through structured training, performance reviews, and career development plans.
- Manage resource planning, hiring, and talent pipeline development to support current and future project needs.
Required Skill and Experience
Professional Attributes
Benefits :
For the ideal candidate we offer :
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Operation • navi mumbai, maharashtra, in
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