Customer Delight Associate

Job description

Job Location- Pune

Seniority Level- Individual Contributor

Range Of Experience- 6months to 2 years

Job Summary :

Write the Job Summary on what this role would be doing, this is direct summary

of Top Role Activities. Include details on the department and its visionAt FITTR, we're committed to delivering exceptional experiences to our

customers, and we’re looking for a Customer Delight Associate to join our

dynamic team. As the first point of contact for our customers, you’ll play a key

role in addressing their needs and ensuring their satisfaction via email, chat, and

voice support.

In this role, you’ll be responsible for managing customer queries, resolving issues

efficiently, and delivering a seamless experience that goes above and beyond

expectations. You’ll bring your problem-solving abilities, clear communication,

and proactive approach to handle challenges, ensuring customers feel valued and

supported every step of the way.

With a Customer First mindset, your focus will be on creating positive

experiences, fostering long-term relationships, and continually improving the

FITTR experience. You’ll work closely with a team of like-minded individuals,