▷ (High Salary) Department Lead

Role Overview :

The Department Lead – USA & Canada

will oversee the end-to-end functioning of the USA & Canada vertical, managing both

Sales and Operations

teams to ensure seamless file handling, accurate costing, and strong business growth. The role demands excellent destination knowledge, leadership skills, and the ability to optimize profitability while maintaining service excellence.

Key Responsibilities :

1. Team Management & Leadership :

• Lead a team of sales and operations executives handling the USA & Canada markets.
• Allocate files, monitor workload distribution, and ensure adherence to timelines.
• Guide the team on itinerary planning, costing accuracy, and client handling.
• Conduct regular team reviews, training sessions, and performance evaluations.

2. Business Development & Sales Growth :

3. Operational Excellence :

RedBook / internal portals

for bookings, costing, and file closures.

4. Vendor & Product Management :

5. Financial & Profitability Oversight :

6. Reporting & Analysis :

Key Skills & Attributes :

USA & Canada destinations, itineraries, and logistics

Experience & Qualification :

7–10 years

of experience in

Outbound Travel

, with

at least 3–5 years in USA & Canada markets

or heading a regional travel department preferred

Performance Metrics :

Interested Candidates kindly share the CV on or call on

Regards,

Monali.