SAP Infra Tools Deploy and Sustain Lead

Overview

The SAP Infra Tools Deploy and Sustain Lead is responsible for the deploy and delivery of all SAP Infra tools across multiple geographies and sectors (AMESA, APAC, NA, Europe, LATAM) including PGT and will partner with other IT orgs (such as infrastructure, enterprise architecture, ITOPS, etc.) to deliver a high-quality technical solution design and manage multiple complex technical deliveries while following global standards and ensuring tight integration and enhanced capabilities which help PepsiCo in enterprise monitoring, system refreshes and automation. This role will also be a key contact for IT vendors to deploy and deliver desired results by hiring skilled competencies, right planning and execution.

Responsibilities

The SAP Infra Tools Deploy and Sustain Lead's accountabilities includes, but not limited to…

• Lead in SAP Infra Tools areas to deploy and sustain scope of work related to monitoring, system refreshes, automations
• Partner will IT teams during project pursuit for solution design, resource planning and cost estimations
• Support architecture design, sizing and capabilities of tools and strategies aligned with PIRT / PGT standards
• Install, configure and upgrade SAP Infra tools like Focused Run, LaMa, Epi-Use, SNP etc.
• Identify and resolve technical issues and perform troubleshooting and root cause analysis
• Plan and enable Technical cut-over, Go-Live and Hypercare support
• Collaborate with global teams for standards and direction on technical decisions
• Acts as quality assurance (QA) lead and / or performs reviews on technical designs and builds to ensure all standards are met
• Ensure proper documentation of landscape, system architecture, administration procedures and system management standards along with project relevant artifacts
• Ensure adherence to release and change management processes, control compliance while performing technical activities
• Deliver effective hand-over to Operations by ensuring quality knowledge transfer and clear Hyper care exit criteria
• Support existing capabilities of Infra tools (FRun, LaMa. Epi-Use, SNP etc.) and enhance capabilities to support IT and business requirements
• Partner with internal teams and SAP product teams to drive and deliver new capabilities
• Support minimize critical incidents by ensuring advanced monitoring of tools
• Stay up-to-date with technology and industry trends by proactively participating in training, self-study, conferences, webcasts, user group participation, reading or other relevant means
• Adhere to annual performance processes including setting objectives and measurement and performance evaluation
• Provides outstanding customer service to direct and indirect customers

Qualifications

Years of Experience :

Mandatory Technical Skills :

Mandatory Non-Technical Skills :

Skills Required

Production Support, Sap Solution Manager, Ms Office Products, Sap Portal, Disaster Recovery, High Availability, Sap Pi, Upgrades, Sap Po, Migrations, Sap Bi, Snp, Sap Bobj