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Project Manager

Project Manager

Loyalty JuggernautHyderabad
30+ days ago
Job description

At Loyalty Juggernaut (LJI), were transforming customer loyalty through AI-powered SaaS. Our flagship platform, GRAVTY, enables leading global brands to build deeper customer relationships across industries like Airlines, Retail, Hospitality, Banking, Telecom, and more.

Highlights :

  • 400M+ loyalty members supported globally.
  • Trusted by 100+ enterprise partners.
  • Three-time winner of Best Technology Innovation in Loyalty.

Role Summary :

Were seeking an experienced Project Manager to lead end-to-end delivery of GRAVTY implementations for our enterprise clients. Youll coordinate cross-functional Agile teams, ensure alignment with business goals, and drive consistent, high-quality delivery outcomes.

This is a hands-on role in a fast-paced environment, ideal for someone who thrives on collaboration, continuous improvement, and operational excellence.

Key Responsibilities : Delivery :

  • Own successful implementation of GRAVTY for client projects, delivering against scope, schedule, and budget.
  • Ensure go-live readiness for new and enhanced implementations.
  • Proactively manage stakeholder expectations, dependencies, and risks.
  • Track delivery progress and team velocity to identify improvement opportunities.

    • Agile Team Leadership :

  • Support 3 - 4 Agile teams in delivering value through well-executed sprints.
  • Facilitate Agile ceremonies, maintain healthy backlogs, and drive sprint planning and reviews in collaboration with delivery teams.
  • Promote Agile best practices and continuous team improvement.
  • Track deliverables against program milestones and PI objectives.

    • Success Measures :

  • Projects delivered on time, within scope and budget.
  • Increased team velocity and estimation accuracy.
  • Adoption of Agile best practices and improved team performance.
  • Strong internal and external stakeholder satisfaction.
  • Successful participation in PI planning and program-level coordination.

    • Must-Have Qualifications :

  • 5 - 8 years experience in project management within IT or SaaS product environments.
  • Proven success managing Agile teams and enterprise implementations.
  • Strong skills in Jira, Confluence, and modern project delivery tools.
  • Excellent communication, stakeholder management, and cross-functional collaboration skills.

    • Nice-to-Have :

  • Expert-level proficiency in Jira, including admin customization, reporting, dashboards, and advanced configuration.
  • Experience in the loyalty space.
  • Proven track-record for delivering successful outcomes.
  • Bachelors in Engineering or IT; MBA is a plus.

    • Youre a Great Fit If You :

  • Lead with empathy, clarity, and accountability.
  • Thrive in fast-paced, multi-stakeholder environments.
  • Are metrics-driven, process-minded, and improvement-oriented.
  • Excel at balancing delivery execution with stakeholder satisfaction.

    • (ref : hirist.tech)

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