Description
We are seeking a motivated Relationship Manager(male ) to join our team in India. The ideal candidate will be responsible for managing client relationships and ensuring high levels of customer satisfaction. This role requires excellent communication skills and a proactive approach to client engagement.
Responsibilities
- Develop and maintain strong relationships with clients to ensure satisfaction and retention.
- Identify client needs and provide appropriate solutions or services.
- Conduct regular follow-ups with clients to assess their satisfaction levels.
- Collaborate with internal teams to deliver seamless service to clients.
- Prepare and deliver presentations to clients regarding new products or services.
- Analyze client data to identify trends and opportunities for growth.
Skills and Qualifications
Bachelor's degree in Business Administration, Marketing, or a related field.Excellent communication and interpersonal skills.Strong analytical and problem-solving abilities.Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).Ability to work independently and as part of a team.Customer-focused with a strong commitment to service excellence.Skills Required
crm software, Customer Engagement, Data Analysis, Negotiation Skills, Market Research, Lead Generation, Product Knowledge, Client Retention, Reporting Tools