Support Coverage : 24x7.
Location : Noida.
Scope of work :
The scope includes full lifecycle management and operations of OpenShift infrastructure (Kubernetes).
- Container lifecycle management (creation, deployment, health checks, updates).
- CI / CD Pipeline Management.
- Dockerfile and Image Management.
- Incident / Service / Change / Problem Management.
- OS Patching, Node Administration.
- PV / PVC backup and restore.
- IAM and container registry management.
Client / OEM responsibilities include :
Application deployment & container image development.Network design (HLD / LLD), Certificate procurement.Cluster Provisioning, Registration, and CMDB onboarding.Backup configuration, monitoring setup (Prometheus, Zabbix).RBAC, CRD, and LDAP integration.Routine patching, update validation, vulnerability remediations.Cluster scaling, BIOS / firmware updates, and CMDB maintenance.CPU / Memory / Disk / IO health tracking.Cluster / operator / service log analysis.Alerts & automated remediation.OEM case logging & escalation.SLA-compliant incident resolution and RCA reporting.Scheduled patching, cluster backups, and vulnerability fixes.Capacity planning dashboards.DR documentation, SOPs, RPO / RTO assurance.Admin access compliance (RBAC, syslog, NTP, ILO etc.Server resource release and secure OS image deletion.Rebuilds from backup if needed.Audit participation, IDR data reporting, and NC closure tracking.(ref : hirist.tech)