Site Lead

Position : Site Lead

Job Summary

Lead and manage all services operations for assigned site(s), ensuring exceptional service delivery, client satisfaction, and operational excellence. Serve as the primary on-site representative responsible for strategic planning, team leadership, and stakeholder management across all soft service disciplines.

Key Responsibilities

Strategic Leadership :

• Develop and execute site-specific soft services strategy aligned with client objectives
• Lead cross-functional teams including cleaning, security, catering, landscaping, and support services
• Drive continuous improvement initiatives and service innovation
• Manage P&L responsibility for soft services operations

Client & Stakeholder Management :

Operational Excellence :

Team Leadership :

Required Qualifications

Skills Required

Client Relationship Management, cfm, Facility Management