Salesforce Platform Specialist

We are looking for :

Sales Force Administrator

Location - Bangalore / Hyderabad / Chennai / Coimbatore

About Omnicom Global Solutions

Omnicom Global Solutions (OGS) is an agile innovation hub of Omnicom Group, a leading global marketing and corporate communications company. Guided by the principles of Knowledge, Innovation, and Transformation, OGS is designed to deliver scalable, customized, and contextualized solutions that meet the evolving needs of our Practice Areas within Omnicom.

OGS India plays a key role for our group companies and global agencies by providing stellar products, solutions, and services in the areas of Creative Services, Technology, Marketing Science (Data & Analytics), Advanced Analytics, Market Research, Business Support Services, Media Services, and Project Management.

We currently have 4000+ awesome colleagues in OGS India who are committed to solving our clients’ pressing business issues. We are growing rapidly and looking for talented professionals like you to be part of this journey.

Let us build this, together!

Why Omnicom Health (OH)

At Omnicom Health, you’re not just starting a job—you’re becoming part of something bigger. As one of the largest and most specialized global healthcare networks, we’re dedicated to building the ideas and solutions of tomorrow. Your career here is about growth, impact, and the chance to shape the future of healthcare. Every day, the work you do will contribute to a greater cause, making a real difference in people’s lives.

About Our Agency Snow Companies

The first and largest global patient engagement agency, innovating direct-to-patient marketing since 2001. Our core business focuses on partnering with biotech and pharma brands to connect with real patients and caregivers to design and implement direct-to-patient initiatives. Whether we’re building connections between brands and their patients or crafting compliant, patient-facing communications, we create content that enlightens and empowers. No other agency has made a bigger impact on the lives of patients around the world.

Know more at : https : / / snow-companies.Com /

Responsibilities :

This is an exciting role and would entail you to :

The Salesforce Administrator must be able to perform the following essential duties and functions :

• Reviews and understands general organization needs and context for development projects
• Facilitates requirements for gathering, prioritizing, and mapping Salesforce.Com features to business processes and client requests
• Implements enhancements and rolls out new features to Salesforce.Com
• Help set the direction and execution of future improvement priorities while working with various teams to improve how CRM information is used
• Designs and executes solutions for challenges such as data mapping, object modeling, page layout design, and workflow rules
• Creates training and user documentation, and maintains ongoing documentation processes as business needs evolve or features are added
• Handles management between development sandboxes and production Salesforce.Com environment
• Works directly with stakeholders and internal and external developers to plan and implement solutions
• Manages a process to deploy updates, enhancements, and new system functionality including the creation of custom objects, custom formulas, scalable triggers, and workflows
• Serves as a subject matter expert (SME) for Salesforce.Com
• Shares best practices with team members to enhance the quality and efficiency of customer support and contributes to the knowledge base
• Develops reports, dashboards, and processes to continuously monitor data quality and integrity. Assists with “train-the-trainer” program, training people in the use of Salesforce.Com.
• Handles customization of fields, page layouts, record types, reports, and dashboards. Develops and designs custom objects and code as needed. Customizes, configures, and manages flows
• The primary job functions and responsibilities include, but are not limited to, those listed

Qualifications :

Bachelor’s Degree or equivalent related experience in business or technology

This may be the right role for your if you have,