Job Title : Account Manager / Customer Success Manager
Department : Sales
What You’ll Be Doing
- Build and nurture relationships with CXO-level stakeholders (CEO / CFO) across SME clients.
- Grow wallet share from existing customers and deliver a measurable % of revenue growth month-on-month.
- Lead revenue origination efforts through both upsell opportunities and new client acquisition.
- Serve as the key point of contact for multiple client accounts across their lifecycle.
- Identify and implement innovative deal structures to stay ahead of the competition.
- Address complex customer queries related to Trade Finance and Drip’s product offerings.
- Achieve and exceed annual origination and revenue targets from assigned accounts.
- Work closely with internal stakeholders across sales, credit, operations, and product teams to drive seamless client experience.
- Maintain a zero-dropout approach by deeply understanding client needs and building trust-based relationships.
What Makes You a Great Fit
Minimum 3 years of experience in Business Development, Account Management, or Sales Operations.A proven sales professional with a track record of consistently exceeding revenue targets.Strong commercial acumen with the ability to think analytically and deliver data-backed insights.Ability to own and drive outcomes in a fast-paced, unstructured environment.Exceptional communication and interpersonal skills—comfortable interacting with stakeholders over calls, emails, and virtual meetings.High level of ownership and a growth mindset.Additional Details
Job Location : Solitaire Corporate Park, Andheri, MumbaiWork Model : Work from Office (Monday to Friday)Weekends Off : Saturday & Sunday