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Key Account Manager

Key Account Manager

Drip CapitalDelhi, India
15 hours ago
Job description

Job Title : Account Manager / Customer Success Manager

Department : Sales

What You’ll Be Doing

  • Build and nurture relationships with CXO-level stakeholders (CEO / CFO) across SME clients.
  • Grow wallet share from existing customers and deliver a measurable % of revenue growth month-on-month.
  • Lead revenue origination efforts through both upsell opportunities and new client acquisition.
  • Serve as the key point of contact for multiple client accounts across their lifecycle.
  • Identify and implement innovative deal structures to stay ahead of the competition.
  • Address complex customer queries related to Trade Finance and Drip’s product offerings.
  • Achieve and exceed annual origination and revenue targets from assigned accounts.
  • Work closely with internal stakeholders across sales, credit, operations, and product teams to drive seamless client experience.
  • Maintain a zero-dropout approach by deeply understanding client needs and building trust-based relationships.

What Makes You a Great Fit

  • Minimum 3 years of experience in Business Development, Account Management, or Sales Operations.
  • A proven sales professional with a track record of consistently exceeding revenue targets.
  • Strong commercial acumen with the ability to think analytically and deliver data-backed insights.
  • Ability to own and drive outcomes in a fast-paced, unstructured environment.
  • Exceptional communication and interpersonal skills—comfortable interacting with stakeholders over calls, emails, and virtual meetings.
  • High level of ownership and a growth mindset.
  • Additional Details

  • Job Location : Solitaire Corporate Park, Andheri, Mumbai
  • Work Model : Work from Office (Monday to Friday)
  • Weekends Off : Saturday & Sunday
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