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Key Account Manager

Key Account Manager

CodeVyasaNoida, Uttar Pradesh, India
18 hours ago
Job description

We are looking for a proactive Account Executive / Account Manager with strong analytical and client management skills. The ideal candidate will act as a bridge between our clients and internal teams - ensuring projects run smoothly, client expectations are met, and opportunities for growth are identified. You’ll be responsible for staying on top of follow-ups (FU) with your assigned accounts, maintaining consistent communication, and supporting clients with insights and analysis to drive business outcomes.

About us

CodeVyasa is a mid-sized product engineering company that works with top-tier product / solutions companies such as McKinsey, Walmart, RazorPay, Swiggy, and others. We are about 650+ people strong and we cater to Product & Data Engineering use-cases around Agentic AI, RPA, Full-stack and various other GenAI areas.

Key Responsibilities :

  • Serve as the main point of contact for assigned client accounts.
  • Stay on top of follow-ups (FU) for all current accounts — ensuring timely responses and issue resolution.
  • Schedule and conduct daily client meetings / check-ins, maintaining strong and transparent communication.
  • Track, analyze, and report on account performance, key metrics, and project progress.
  • Collaborate with internal teams (delivery, tech, and design) to ensure client objectives are met on time.
  • Identify opportunities for account growth and up-selling / cross-selling CodeVyasa’s services.
  • Maintain detailed documentation of communications, deliverables, and feedback.
  • Support data-driven decision-making by analyzing trends and providing actionable insights.
  • Ensure high levels of customer satisfaction and retention through proactive engagement.

Required Skills & Qualifications :

  • Bachelor’s degree in Business, Marketing, IT, or a related field.
  • 1-3 years of experience in Account Management, Client Success, or Business Analysis (preferably in IT / tech services).
  • Strong analytical mindset with the ability to interpret data and present insights.
  • Excellent communication, presentation, and interpersonal skills.
  • Strong organizational skills to handle multiple clients and priorities simultaneously.
  • Proficiency in CRM tools (e.g., Zoho, Freshworks) and MS Office / Google Workspace.
  • Ability to work collaboratively with cross-functional teams.
  • Proactive, detail-oriented, and results-driven approach.

    • Location- Noida Sector-62

    Working Days- 6 (5 days Work from office)

    Why Join CodeVyasa?

  • Work on innovative, high-impact projects with a team of top-tier professionals.
  • Continuous learning opportunities and professional growth.
  • Flexible work environment with a supportive company culture.
  • Competitive salary and comprehensive benefits package.
  • Free healthcare coverage.

    • Here's a glimpse of what life at CodeVyasa looks like Life at CodeVyasa.

    If you have any questions or need further assistance, feel free to reach out to

    at sonal.gupta@codevyasa.com

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    Key Account Manager • Noida, Uttar Pradesh, India