Talent.com
ServiceNow ITOM Customization Expert

ServiceNow ITOM Customization Expert

Live ConnectionsBengaluru, Republic Of India, IN
3 days ago
Job description

Position : ServiceNow Developer – ITOM

Experience : 5–7 Years (Relevant : 4+ Years)

Notice Period : Immediate to 45 Days

Location : Bangalore

Work Mode : Hybrid

Interview Mode : L1 – Virtual, L2 – Face to Face

Job Summary

We are looking for an experienced ServiceNow Developer with strong hands-on expertise in ITOM (mandatory) and experience in other ServiceNow modules like CPG and SAM Pro . The ideal candidate should have excellent technical, analytical, and communication skills with a proven ability to deliver high-quality ServiceNow solutions end-to-end.

General Responsibilities

  • Develop, configure, and customize ServiceNow modules to meet business requirements.
  • Work independently or collaboratively within a global delivery environment.
  • Interact regularly with clients to understand business processes and requirements.
  • Participate in requirement gathering, user story creation, and technical documentation.
  • Collaborate with cross-functional teams and support the program team in tool functionality discussions.
  • Ensure ServiceNow standard practices are followed in configuration and customization.
  • Manage application deployment, configuration, and secure environment operations.
  • Review and translate user stories into technical solutions with mock-ups and process documentation.
  • Support integration and automation of ServiceNow workflows with third-party applications.

Technical Skills and Requirements

  • Mandatory : ServiceNow ITOM module development and configuration.
  • Hands-on experience in ServiceNow Administration & Development – including application modules, workflows, Flow Designer, Integration Hub, App Engine Studio, UI Builder, and catalog requests.
  • Strong in JavaScript, Angular JS, Bootstrap, CSS, and HTML5.
  • Experience in Cloud Provisioning & Governance (CPG) – designing workflows, automation, and integrations across AWS and Azure environments.
  • Proficiency in ServiceNow integrations (SOAP, REST, scripted web services, connectors).
  • Experience with CMDB / Discovery automation, MID Server administration , and Dev-UAT-PROD migration processes.
  • Experience in multi-module implementation (ITOM, CPG, SAM Pro).
  • Skilled in UI / UX design , wireframing, and documentation of user journeys.
  • Excellent knowledge of DevOps tools (Git / Azure DevOps) and CI / CD pipelines .
  • Strong understanding of data modeling , access control models, and technical workflow diagrams.
  • Ability to deliver 4–6 ServiceNow projects end-to-end from requirement gathering to go-live.
  • Soft Skills

  • Strong analytical, problem-solving, and decision-making abilities.
  • Excellent written and verbal communication skills.
  • Capable of multitasking and prioritizing in a fast-paced environment.
  • Collaborative attitude and ability to work across teams and geographies.
  • Detail-oriented with strong documentation and presentation skills.
  • Preferred Certifications

  • ServiceNow Certified Administrator (Mandatory)
  • ServiceNow Certified Implementation Specialist (in ITAM, ITOM, or other relevant areas)
  • Create a job alert for this search

    Customization Expert • Bengaluru, Republic Of India, IN

    Related jobs
    • Promoted
    ServiceNow

    ServiceNow

    Tata Consultancy ServicesBengaluru, Karnataka, India
    TCS Virtual Drive for ServiceNow on 30 Oct 2025.Job Title : ServiceNow Consultant.Location : Hyderabad, Bangalore.Education : Minimum 15 years of full-time education (10th, 12th and any graduation).In...Show moreLast updated: 5 days ago
    • Promoted
    ServiceNow Architect

    ServiceNow Architect

    Enterprise Minds, Inchosur, tamil nadu, in
    The ideal candidate will have a proven track record of leading architecture, design, and delivery of ServiceNow solutions in large, complex environments. Lead the architecture, design, and implement...Show moreLast updated: 30+ days ago
    • Promoted
    Lead ServiceNow Developer / Architect

    Lead ServiceNow Developer / Architect

    Solugenixhosur, tamil nadu, in
    Solugenix is a leader in IT services, delivering cutting-edge technology solutions, exceptional talent, and managed services to global enterprises. With extensive expertise in highly regulated and c...Show moreLast updated: 30+ days ago
    • Promoted
    ServiceNow Senior Consultant

    ServiceNow Senior Consultant

    Enable, a Fujitsu companyhosur, tamil nadu, in
    CRN Magazine Fast50 Ranking 2017-2019.Asia Pacific & Japan ServiceNow Elite Partner of the Year 2022.WFH & Office Flexible Arrangement. Work from ANYWHERE in the World 8 Weeks Per Year.An Australian...Show moreLast updated: 14 days ago
    • Promoted
    ServiceNow Lead / Architect

    ServiceNow Lead / Architect

    Mumba Technologies, Inc.hosur, tamil nadu, in
    Must have 10 years of experience in modules ServiceNow experience with Human Resource Service Delivery (HRSD), Configuration Management Database (CMD),CSM and IT Service Management (ITSM).Must have...Show moreLast updated: 19 days ago
    • Promoted
    • New!
    ServiceNow Developer

    ServiceNow Developer

    People Prime Worldwidehosur, tamil nadu, in
    Our client is one of the world's fastest-growing AI companies, accelerating the advancement and deployment of powerful AI systems. They helps customers in two ways : Working with the world’s leading ...Show moreLast updated: 11 hours ago
    • Promoted
    ServiceNow Architect

    ServiceNow Architect

    LTIMindtreeBengaluru, Karnataka, India
    LTIMindtree are Hiring Senior ServiceNow Architects.Location - Mumbai, Pune, Chennai, Bangalore, Kolkata, Hyderabad, Coimbatore, Indore, Noida. ServiceNow Solution Architect orchestrates platform so...Show moreLast updated: 5 days ago
    • Promoted
    ServiceNow Architect

    ServiceNow Architect

    Convene, Inc.hosur, tamil nadu, in
    Tampa based, award-winning technology services organization with offices and resources throughout the US, Mexico, and India. We have successful, referenceable customers, competitive benefits, and hi...Show moreLast updated: 5 days ago
    • Promoted
    ServiceNow ITOM With OT Visibility ITSM

    ServiceNow ITOM With OT Visibility ITSM

    Tata Consultancy ServicesBengaluru, Karnataka, India
    TCS presents excellent opportunity for.Servicenow Developer - ITOM, ITSM.Experience in SerciceNow Development in ITOM AND ITSM modules. Experience creating ServiceNow update sets, promoting and test...Show moreLast updated: 16 days ago
    • Promoted
    ServiceNow Architect

    ServiceNow Architect

    BrillioBengaluru, Karnataka, India
    ServiceNow solutions across ITSM, ITOM, HRSD, CSM, or other modules, with an emphasis on AI / ML integration.AIOps, and machine learning solutions within the ServiceNow ecosystem.Collaborate with cro...Show moreLast updated: 30+ days ago
    • Promoted
    ServiceNow Solution Architect

    ServiceNow Solution Architect

    DigileBengaluru, Karnataka, India
    Requirements Analysis & Solution Design : .Engage with business stakeholders to gather requirements and understand objectives. Translate business needs into technical designs and architecture for Serv...Show moreLast updated: 4 days ago
    • Promoted
    • New!
    ServiceNow IRM Engineer

    ServiceNow IRM Engineer

    People Prime Worldwidehosur, tamil nadu, in
    Our Client stands out as a premier technology consulting and services company, embracing an ‘experience-led everything’ philosophy. We are creators, thinkers, and problem solvers passionate about de...Show moreLast updated: 11 hours ago
    • Promoted
    Senior ServiceNow Developer

    Senior ServiceNow Developer

    Enterprise Minds, Inchosur, tamil nadu, in
    We're Hiring! | Senior ServiceNow Developer / Architect 🚨.We’re looking for an experienced Senior ServiceNow Developer / Architect 🚨to join our growing team. Role : Senior ServiceNow Developer / Architec...Show moreLast updated: 30+ days ago
    • Promoted
    ServiceNow Developer – ITOM

    ServiceNow Developer – ITOM

    Live ConnectionsBengaluru, Karnataka, India
    Position : ServiceNow Developer – ITOM Experience : 5–7 Years (Relevant : 4+ Years) Notice Period : Immediate to 45 Days Location : Bangalore Work Mode : Hybrid Interview Mode : L1 – Virtual, L2 – Fa...Show moreLast updated: 4 days ago
    • Promoted
    ServiceNow Developer (PAN INDIA)

    ServiceNow Developer (PAN INDIA)

    Tata Consultancy Serviceshosur, tamil nadu, in
    ITSM Development, ITOM, Discovery, CMDB.Strong knowledge and experience in IT Service Management, IT Operations Management, Discovery, CMDB and Integration. Experience in supporting the implementati...Show moreLast updated: 16 days ago
    • Promoted
    ServiceNow ITSM Technical Lead

    ServiceNow ITSM Technical Lead

    N2S.GlobalBengaluru, Karnataka, India
    We are looking for a seasoned ServiceNow ITSM Technical Lead to architect, develop, and optimize ITSM solutions on the ServiceNow platform. This role involves leading technical teams, driving platfo...Show moreLast updated: 5 days ago
    • Promoted
    ServiceNow Architect

    ServiceNow Architect

    Solugenix India PVT LTDBangalore, IN
    Mandatory Skills & Responsibilities : .ServiceNow Implementation Projects.Passionate about technologies and ServiceNow in particular. Mandatory recent experience in CSM (Customer Service Management) i...Show moreLast updated: 5 days ago
    • Promoted
    • New!
    ServiceNow Presales Consultant

    ServiceNow Presales Consultant

    BrillioBengaluru, Karnataka, India
    Presales & Solution Consulting.Engage with prospects to understand business challenges, process gaps, and technology landscape. Translate customer requirements into tailored ServiceNow solutions and...Show moreLast updated: 15 hours ago