1. Content Development & Instructional Design
- Design and develop engaging, practical, and learner-centric training content
- Customize training material to meet the specific needs of target audiences (warehouse and backend)
- Continuously update content to ensure relevance, alignment with business goals, and industry best practices
2. Training Delivery
Facilitate classroom and virtual training sessions on soft skills such as communication, teamwork, leadership, emotional intelligence, time management, etc.Use adult learning principles and interactive methodologies to ensure high engagement and knowledge retentionEvaluate training effectiveness through feedback, assessments, and follow-up3. Training Needs Identification (TNI)
Partner with business stakeholders and HR to assess training needs across departments and rolesConduct surveys, interviews, focus groups, and performance data analysis to identify skill gapsRecommend appropriate learning interventions to address identified needs4. Monitoring & Reporting
Track participation, feedback, and training outcomes through reports and dashboardsMeasure ROI of learning programs and suggest improvementsMaintain records of training sessions, materials, and evaluations portingLet me know how you'd like to use this, and I can assist accordingly.(ref : iimjobs.com)