Manager, Enterprise Project Management Office

Job Description

Position Summary : The Project Manager will lead multiple projects and programs, driving the organization's strategic objectives. This role involves managing a diverse project portfolio with agility and speed, ensuring alignment with business units and stakeholders. Key responsibilities include project planning, establishing frameworks, maintaining documentation, controlling performance, performing risk assessments, and promoting continuous improvement. Strong leadership, communication, and interpersonal skills are essential. The ideal candidate thrives in a fast-paced, ambiguous environment, demonstrating the ability to pivot and handle multiple tasks simultaneously and in an organized manner.

Job Functions And Responsibilities

• Manage the projects assigned : Drive alignment with all business units and key stakeholders, ensuring project goals are met swiftly and efficiently.
• Provide leadership : Lead strategic and operational projects to enhance service delivery to internal clients, with a focus on agility and speed.
• Set and manage project expectations : Ensure all applicable functional areas are engaged and ready to pivot as needed.
• Initiate and lead project planning activities : Develop and manage Project Charter, Project plan using Work Breakdown Structure (WBS), Stakeholder Identification, Resource management, Risk & Issues Management, Communication Management, etc.
• Create and maintain project schedules : Identify and monitor Resource Estimates, Overall Project Timeline, Project Milestones, Task Dependencies, Critical Path, ensuring flexibility to adapt to changes. Document and maintain the project plan in Celoxis tool.
• Control and track project performance : Continually evaluate project progress in terms of Time, Cost, Risk, and Quality. Conduct regular team status meetings, report project status biweekly, update management reporting on project status as necessary, resolve and document issues, decisions, risks etc. Measure project performance using appropriate tools and techniques.
• Report and escalate as needed : Communicate effectively with management to address issues and changes promptly.
• Perform risk management assessments : Minimize project risks through proactive assessments and agile responses.
• Build and execute implementation plans : Ensure project group readiness and adaptability for implementation.
• Create and maintain comprehensive project documentation : Ensure all documentation is thorough and tailored for changes. Ensure Celoxis, the project management tool, is updated adequately and frequently to capture project progress.
• Coordinate meetings : Initiate working sessions, resolve project issues, and manage project risk with agility.
• Promote continuous improvement : Conduct, document, and communicate lessons learned to foster a culture of agility and adaptability.
• Prepare and conduct presentations : Deliver informal and formal presentations with clarity and precision.
• Influence departmental procedures and objectives : Help EPMO leadership in establishing frameworks that support agility and speed in achieving strategic goals.
• Build relationships : Foster strong relationships with all functional areas and manage stakeholder expectations effectively. Escalate effectively to ensure issues and roadblocks are resolved timely.

Key Result Areas

Qualifications

Work Schedule Or Travel Requirements

Role requires daily coordination and interaction with multiple teams across the globe, primarily in the US. Therefore preferred shift 5 : 30 PM IST – 2 AM IST.

No travel.

About Us

Ocwen Financial Solutions Private Limited is a wholly-owned subsidiary of Onity Group Inc., a leading non-bank mortgage servicer and originator providing solutions through its primary brands, PHH Mortgage and Liberty Reverse Mortgage.

PHH Mortgage is one of the largest servicers in the United States, focused on delivering a variety of servicing and lending programs. Liberty is one of the largest reverse mortgage lenders in the U.S., dedicated to education and providing loans that help customers meet their personal and financial needs. Onity Group Inc. and its subsidiaries are committed to helping homeowners and delivering exceptional service and value to customers, clients and investors.

At Onity Group Inc., we consistently deliver on our commitments to customers, clients, investors and colleagues through caring service, integrity and creative solutions. This Service Excellence philosophy is embraced by meeting service standards we call CARE, which stands for Caring, Accurate, Responsive and Empowered. We expect all employees to interact and engage our colleagues and our customers with respect, courtesy and professionalism, and to achieve results consistent with our CARE standards.

Onity Group Inc. is intensely focused on hiring, developing and retaining the best talent in the industry! Our commitment to Diversity, Equity & Inclusion ensures that we sustain our reputation as an outstanding place to work, a great business partner and a valued community member. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please let us know. Visit jobs.onitygroup.com for details.

Skills Required

Project Management, Change Management, Business Process Re-Engineering, Risk Management