Manager - Technical Project Management

Job Description

At American Express, our culture is built on a 175-year history of innovation, shared and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.

Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

The Global Merchant and Network Services Technology (GMNST) organization at American Express is responsible for modernizing the payments network to enable next-generation payments products. The team creates flexible merchant platforms to acquire, bill, pay, service and foster innovation, while enabling a payments ecosystem to connect and authenticate parties seamlessly and securely.

American Express is making strategic investments in new card network products and platforms to allow the company to meet its ambitious global growth agenda. Card Network platform is a distributed near real time low latency system that is always available and highly resilient, processing transactions from around the world 24x7, 365 days a year. American Express Global Card Network Platform authorizes and processes all of the company's customer card transactions.

American Express is seeking a Agile Champion for the Global Network technology team.This role requires the strong communication skills and the ability to translate business objectives into an execution strategy while resolving and tracking program risks, dependencies, and impediments to project delivery.

How will you make an impact in this role

As a Technical Project Manager on our diverse tech team, you will lead cross-functional project and program teams and work with internal customers to establish and interpret project / program objectives into solutions. This role will collaborate closely with Product, Engineers, Architects, Leadership, and other key partners, to ensure completeness and efficiency of solutions while ensuring alignment to standards. Delivering value-based outcomes using Agile practices and processes is key to this role, equally important is the ability to understand the products and functionality in support of platforms within Technology.

In this role you will actively drive processes and execution as part of the GMNST. Directly support and lead engineering teams' agility by demonstrating Agile / Scrum concepts and principles to support successful business outcomes.

Responsibilities include, but are not limited to :

• Ownership multiple delivery plans across technology remediation, modernization and innovation and manage dependencies across workstream
• Facilitate and lead technical conversations (e.g., relating to architectural approach and system design) and documents solutions.
• Drive team / release level processes demonstrating servant leadershipcoupled with domain knowledge and technical acumen.
• Facilitate Sprint planning meetings and other Scrum ceremonies withdelivery team.
• Ensures dependency alignment across teams.
• Execute the Program Increment (PI) objectives to support the strategy,vision, and road map
• Ensure value is achieved by the team on behalf of end users.
• Work in partnership with Product Owners and the core and extended team to build and prioritize the product backlog.
• Support product owners by ensuring backlog refinement and readiness.
• Collaborate with other Technical Project Managers (TPM) to coordinatecross-team dependencies and other teams within the organization.
• Create metrics driven insights into the delivery and execution of the team using relevant team level metrics.
• Responsible for tracking iteration progress, actively adding to designdiscussions, issue resolution, and removing obstacles to ensure sprint / iteration commitments are met.
• Support and encourage innovation through continuous exploration.
• Drive Agile team objectives.
• Provide visibility into gaps, issues, risks, and opportunities across Agileteams.
• Measure user story execution
• Coach teams to embrace the Technology SDLC process, Agile values,principles, and practices, and actively inspire teams to reflect and improve their delivery capacity

Minimum Qualifications :

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally :

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.

Skills Required

Technical Project Management, Agile, Scrum, Stakeholder Management