Application Support Engineer

Job Description

Project Role :  Application Support Engineer

Project Role Description :  Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.

Must have skills :  O9 Solutions

Good to have skills :  NA

Minimum 3 year(s) of experience is required

Educational Qualification :  BTech / BE / MCA

Summary :

As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. You will play a crucial role in ensuring seamless operations and resolving technical challenges.

Roles & Responsibilities : -

• Expected to perform independently and become an SME.
• Required active participation / contribution in team discussions.
• Contribute in providing solutions to work related problems.
• Proactively troubleshoot and resolve application issues.
• Collaborate with cross-functional teams to enhance system performance.
• Develop and maintain technical documentation for reference.
• Implement system upgrades and enhancements.
• Provide on-call support for critical system issues.

Professional & Technical Skills : -

Additional Information : -

Skills Required

Itil Framework, Sql, Python