Operations Coordinator

Company Description

RiKi Global is a leading distributor in the Life Sciences and Biotechnology sectors, representing major global brands like ACE / Hichrom, Cogent, and Actylis. Serving 95% of the Indian market, RiKi Global has a strong presence across South Asia, including Sri Lanka and Bangladesh. Headquartered in Gachibowli, Hyderabad, the company offers a diverse portfolio, including HPLC, UHPLC, GC columns, DAC systems, benchtop instruments, and reference standards. With a vast network of sales representatives, RiKi Global proudly partners with top pharmaceutical companies like Sun Pharma, Dr. Reddy's, and Cipla.

Role Description

Role Overview

The Administrative Operations Coordinator manages sample column workflows, inventory accuracy, office administration, documentation, vendor coordination, staff records, and operational support across CRM / SAP.

Key Responsibilities

1. Sample & Column Management

• Manage issuance, approvals, advance supplies, and follow-ups for sample columns.
• Track replacement columns and maintain failure records.
• Check technical issues with original columns.
• Monitor and manage sample stock.

2. Inventory & Stock Room Management

3. Office & Facility Administration

4. Employee Records & Attendance

5. Vendor & Payment Coordination

6. CRM & SAP Operations

7. Communication & Documentation

8. Training, Support & Compliance

9. Additional Administrative Responsibilities