(15h Left) Retail Sales Executive

Job Title : Retail Sales Executive- (Jewellery Design Consultant)

Experience : 1–4 years

Salary : 3–4 LPA

Department : Sales

Employment Type : Full Time

Job Location- Pune

About Firefly Diamonds

At Firefly Diamonds we’re building India’s most exciting lab-grown diamond brand. In just 6 months, we’ve scaled from 0 to 6 retail stores across Mumbai, Pune, Bengaluru, and Hyderabad, with a rapidly growing omni-channel presence. We’ve raised $3M in funding led by WestBridge Capital, known for backing leading consumer brands like Third Wave Coffee and Indigo Airlines (Read more below)

We’re a small, fast-moving team building something iconic—and this role is a rare opportunity to shape that journey from the ground up. Backed by over 60 years of jewellery design and craftsmanship, we’re creating bold, modern designs that are redefining the future of fine jewellery.

Position Overview : We are seeking a highly motivated and experienced individuals to lead our team as a Store Manager / Assistant Store Manager. The ideal candidate will demonstrate strong leadership abilities, excellent organizational skills, and a passion for delivering unparalleled service to our valued customers. As a key member of our management team, the Store Manager will play a pivotal role in driving sales, maximizing profitability, and upholding the reputation of our brand.

Responsibilities :

1. Sales and Customer Engagement

• Achieve individual sales targets and contribute to the store's overall sales goals.
• Engage customers in a friendly and approachable manner.
• Assist customers in finding the right jewelry for their needs and preferences.
• Learn and apply effective sales techniques under the guidance of senior staff.
• Support the team in promoting the Firefly Sparkle Plan (FSP).

2. Product Knowledge and Presentation

3. Customer Service and Relationship Building

4. Store Operations and Support

5. Training and Development

Qualifications and Other Details :

1. Minimum Educational Qualification should be a Bachelors Degree

2. Proven experience in retail management, with a minimum of 1 year, preferably in the jewellery industry.

3. Excellent communication, interpersonal, and customer service skills.

4. Knowledge of Microsoft Office and experience with point-of-sale systems and inventory management software.

5. Demonstrated ability to analyze data, identify trends, and make data-driven decisions to achieve business objectives.

6. Passion for jewellery and a commitment to delivering exceptional quality and service to customers.

7. Strong business acumen and strategic mindset with a focus on driving results and continuous improvement.