CRM Power Platform Dynamics Support Analyst

The successful candidate will be required to :

• Work directly with clients to support various projects and solutions.
• Extensive experience in the MS Dynamics
• Supporting Dynamics 365 CRM in line with best practices.
• Creating, modifying, and troubleshooting existing applications
• Actively contribute to the continuous improvement of development processes that enhance the performance and quality of personal and team deliverables.
• Work flexibly and imaginatively in a changing and evolving project environment.
• Actively contribute to the continuous improvement of development processes that enhance the performance and quality of personal and team deliverables. Work flexibly and imaginatively in a changing and evolving project environment.
• Work to continuously improve the CRM operating environments, both on-premises and cloud.
• Assist with maintaining the ongoing reliability, performance, and support of the CRM Environment. This includes monitoring the operating environments, responding to incidents and problems
• Provide direction, instruction and guidance to the Power Platform & CRM user base
• Work across all functional areas of the organisation to identify how D365 / CRM can add value.
• Support and maintain process automations and Power Apps to drive efficiency in business processes

Technologies

Qualifications

Additional Information

Skills Required

Dynamics 365, Sql, Excel, Word, Powerpoint