Field service engineer（wind power）

About Hopewind :

Hopewind (stock code : ) is a multinational company headquartered in Shenzhen, China, focusing on the R&D, manufacture, sales, and service of renewable energy & electric drive products, with main products of wind power generation products, photovoltaic generation products, power conversion products, industrial drive products, and electric car products.

We are a leading enterprise in China's wind power converter market and are also China's top 10 photovoltaic inverter brand. We have 5 R&D and manufacturing bases, 30+ global service bases, and sales and service centers in the Netherlands, Brazil, South Korea, Turkey, Vietnam, Pakistan, and other countries, with around 2,200 employees, including more than 600 R&D engineers.

What You'll Be Doing :

• Regularly complete the wind power products on-site technical support and remote technical support work, support product debugging, maintenance, and transformation work.
• Responsible for wind power products on-site troubleshooting as well as guiding customers to deal with simple faults by themselves.
• Responsible for the management of wind power on-site spare parts and tracking management of spare parts under the name, to ensure that on-site spare parts can maintain the normal operation of the unit.
• Maintain on-site customer relations, normal communication with on-site customers, and organize and feedback customer opinions.
• Study and understand the working principle of the company's wind power products, familiar with power distribution diagrams and user manuals, and conduct simple training for on-site customers.
• Comply with the company's departmental regulations, and report work on time.

We'd Love to Chat if You Have :