Lead Analyst - Freight Audit

Roles & Responsibilities

• Demonstrate proficiency in managing end-to-end processes including supplier inquiries, freight invoice handling, freight audit, and dispute resolution.
• Lead and inspire a team of 5+ FTEs, driving performance, accountability, and a culture of continuous improvement.
• Successfully execute and oversee transitions of freight shared services across global regions, with a strategic emphasis on North America and Latin America.
• Independently manage relationships with internal stakeholders, external suppliers, and customers, ensuring consistent alignment and responsiveness across all interactions.
• Uphold high standards in both verbal and written communication, ensuring clarity, professionalism, and influence in cross-functional environments.
• Maintain a deep understanding of Freight / Logistics Business SLAs, KPIs and audit metrics; ensure all processes meet or exceed compliance and service benchmarks
• Develop and maintain dashboards and reporting tools to track freight spend, audit accuracy, and operational efficiency; provide actionable insights to support strategic decisions

Qualification :