Business Transformation Manager

Business Transformation Lead – Supply Chain Management

Role Summary –

In this role, you will be responsible for driving transformation initiatives across the Source-to-Deliver (S2D) value chain for enterprise clients. This role combines deep domain expertise in supply chain operations with a strong understanding of the technologies that enable agile, resilient, and sustainable supply networks.

You will lead process assessments, identify inefficiencies, define future-state operating models, and create roadmaps that embed AI, automation, and analytics into supply chain management. Acting as a process architect and transformation partner, you will work with client stakeholders to modernize their supply chains and deliver measurable impact in terms of service levels, cost efficiency, resilience, and sustainability.

Key Responsibilities –

Lead end-to-end consulting engagements focused on transforming supply chain operations across planning, sourcing, manufacturing, logistics, and fulfillment

Conduct as-is process assessments across demand planning, procurement, production, inventory management, warehousing, and transportation

Identify inefficiencies, bottlenecks, and automation opportunities using structured analysis, process mining, and stakeholder engagement

Design to-be supply chain models and frameworks leveraging digital platforms, AI, automation, and advanced analytics

Collaborate with technology and platform teams to align processes with tools (e.g., SAP IBP, Oracle SCM Cloud, Kinaxis, Blue Yonder, Manhattan, Coupa)

Define and drive transformation roadmaps aligned to customer, business, and sustainability objectives

Build use cases and business cases for AI adoption (e.g., demand sensing, predictive inventory optimization, intelligent order orchestration, digital twins)

Define supply chain KPIs (e.g., OTIF, inventory turns, cost-to-serve, forecast accuracy) and governance structures for continuous improvement

Facilitate change management and enablement sessions across supply chain, procurement, and operations teams

Support sales and pre-sales teams with solutioning inputs, effort estimation, and proposals

Required Skills –

Functional skills

10+ years in supply chain consulting and / or supply chain operations with strong understanding of end-to-end Source-to-Deliver processes –

Demand Forecasting & Supply Planning

Procurement & Strategic Sourcing

Manufacturing & Production Scheduling

Inventory & Warehouse Management

Logistics & Transportation Management

Order Management & Fulfillment

Supplier Collaboration & Risk Management

Sustainability & Compliance in Supply Chains

Strong understanding of supply chain KPIs, risk levers, and cost optimization drivers

Experience in process re-design, harmonization, and shared services / global business services models for supply chain

Familiarity with sales & operations planning (S&OP), integrated business planning (IBP), and control tower models

Technical skills

Hands-on experience with leading supply chain platforms (e.g., SAP IBP, Oracle SCM Cloud, Kinaxis RapidResponse, Blue Yonder, Manhattan, Coupa)

Awareness of automation and analytics enablers (e.g., RPA, IoT, blockchain, predictive analytics, AI / ML)

Exposure to process mining, digital twin technologies, and supply chain visibility tools (e.g., Celonis, o9 Solutions, Project44)

Knowledge of ERP integrations, supplier portals, and logistics management systems

Proficiency in Excel, PowerPoint, Visio, and reporting / BI tools (e.g., Power BI, Tableau)

Soft skills

Strong consulting and client engagement skills, with ability to engage with COOs, Chief Supply Chain Officers, and transformation leaders

Analytical thinking and structured problem-solving abilities

Excellent written and verbal communication skills to translate supply chain strategies into actionable solutions and present to senior stakeholders

Strong stakeholder management across global and cross-functional teams

Ability to work independently and lead supply chain transformation projects

Ability to drive thought leadership, business development, and solutioning for supply chain transformation initiatives

Agility to work across industries, client environments, and diverse technology ecosystems