Sr. Salesforce Lead & Support Engineer

Key Roles and Responsibilities :

• Strong functional and development experience in two or more of the following : Sales Cloud, Service Cloud FSL, RMA, Experience / Communities Cloud, and CPQ
• Experience in Zoho or similar support ticketing system
• Hands-on experience in the Salesforce deployment process , including source control management , change sets , Workbench , and other deployment tools
• Proven ability to handle multiple simultaneous projects and clients
• Good experience in Salesforce integration (SOAP and REST) with third-party systems
• Experience in data exporting and importing using Import Wizard , Data Loader , and Workbench
• Experience in data migration using Data Loader and Data IO tools
• Strong work experience in Visualforce pages , Apex Classes , Salesforce configuration , and Salesforce customization

Requirements :

Skills Required

Sales Cloud, rma, Cpq, Zoho