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Director - Quality Assurance & Test Automation

Director - Quality Assurance & Test Automation

Talent one ConsultingPune
4 days ago
Job description

The Opportunity

We're seeking an exceptional Director of Quality Assurance & Test Automation to lead and transform our quality engineering function during this critical growth phase. This is a rare opportunity to shape quality strategy for a security-critical product while leading the QA transformation for our SaaS evolution.

This role requires a hands-on technical leader who can provide strategic thought leadership while remaining deeply engaged in building and implementing quality frameworks. You'll lead quality assurance across two critical tracks :

1. Business-As-Usual (BAU) Track : Ensuring continuous quality excellence for our existing REL-ID platform serving production customers

2. SaaS Transformation Track : Establishing quality frameworks and practices for our multi-tenant, multi-cloud SaaS architecture

The ideal candidate brings deep expertise in security application testing, automation leadership, and the ability to scale quality practices for both traditional and cloud-native architectures.

Position Overview

As Director of Quality Assurance & Test Automation, you will :

  • Lead quality strategy across both BAU operations and SaaS transformation initiatives
  • Design and implement comprehensive test automation frameworks from the ground up
  • Provide thought leadership on quality engineering best practices for security-critical applications
  • Build and scale quality engineering capabilities for multi-tenant SaaS architecture
  • Drive cultural transformation toward continuous testing and quality-first development practices
  • Collaborate with executive leadership to establish quality standards, release criteria, and risk management frameworks
  • Mentor and develop the QA organization while being hands-on in critical technical implementations

This is a strategic leadership role with significant hands-on technical involvement-you'll set direction while actively contributing to framework development, architecture decisions, and complex testing challenges.

Key Responsibilities

Strategic Leadership & Thought Leadership

  • Define and execute the comprehensive quality assurance strategy for REL-ID across BAU and SaaS tracks
  • Provide thought leadership on quality engineering practices for authentication, security, and identity verification systems
  • Establish quality gates, release criteria, and risk management frameworks aligned with business objectives
  • Build the business case for quality investments and communicate quality metrics to executive leadership
  • Drive quality culture transformation across engineering, product, and operations teams
  • Partner with Product, Engineering, Security, and Operations leadership to embed quality throughout the product lifecycle
  • Develop and manage the QA roadmap aligned with product strategy and SaaS transformation timeline
  • Establish quality metrics and KPIs that provide actionable insights into product health and release readiness
  • BAU Track - Quality Excellence for Production Platform

  • Ensure continuous quality assurance for the existing REL-ID platform serving production customers
  • Optimize testing processes to maintain release velocity while increasing quality confidence
  • Implement risk-based testing approaches that prioritize security-critical functionality
  • Establish regression testing frameworks that scale with product complexity
  • Develop quality monitoring and incident analysis processes to drive continuous improvement
  • Collaborate with Customer Success and Support to incorporate field insights into quality practices
  • Manage quality for multiple mobile SDK platforms (iOS, Android, React Native, Cordova, Flutter)
  • Ensure comprehensive testing of authentication workflows, MTD capabilities, and identity verification features
  • SaaS Transformation Track - Building Quality for Cloud-Native Architecture

  • Design quality frameworks specifically for multi-tenant, multi-cloud SaaS architecture
  • stablish testing strategies for tenant isolation, data privacy, and multi-tenancy scenarios
  • Implement cloud-native testing approaches including infrastructure testing and cloud service validation
  • Develop scalability and elasticity testing frameworks for SaaS performance characteristics
  • Create tenant-specific test data management strategies ensuring data isolation and security
  • Build quality practices for continuous deployment in cloud environments
  • Establish monitoring and observability testing to validate SaaS operational excellence
  • Test Automation & Technical Leadership

  • Architect and implement enterprise-grade test automation frameworks for web, mobile, and API testing
  • Design specialized automation for authentication flows, security mechanisms, and encryption validation
  • Integrate automated testing into CI / CD pipelines for continuous quality feedback
  • Implement comprehensive API and service-level testing for backend Java / C++ services
  • Develop mobile automation strategies for platform-specific and cross-platform testing
  • Create performance, load, and scalability testing frameworks for both traditional and SaaS architectures
  • Build security testing automation including OWASP compliance, vulnerability detection, and penetration testing integration
  • Establish test environment management using infrastructure-as-code and containerization
  • Implement advanced test data management for security-sensitive scenarios
  • Create comprehensive quality dashboards providing real-time visibility into test coverage and quality metrics
  • Team Development & Organizational Growth :

  • Build, mentor, and scale a high-performing quality engineering team
  • Develop team capabilities in modern testing practices, automation, and security testing
  • Foster a culture of quality ownership across engineering teams
  • Establish career development frameworks for quality engineering roles
  • Lead hiring initiatives to build team capabilities aligned with strategic needs
  • Promote knowledge sharing through training, documentation, and community of practice
  • Current State & Transformation Challenges :

    You'll be addressing significant quality engineering opportunities as you establish world-class QA practices :

    Existing Platform Challenges :

  • Limited automated test coverage across functional, security, and performance domains
  • Manual testing processes creating release bottlenecks and inconsistent quality outcomes
  • Specialized authentication and security testing requiring enhanced approaches
  • API and service-level testing needing comprehensive coverage expansion
  • Mobile application testing requiring platform-specific automation frameworks
  • Performance and load testing requiring structured, repeatable methodologies
  • Security testing integration needed throughout the continuous testing pipeline
  • Test data management requiring sophisticated approaches for security-sensitive scenarios
  • Test environment orchestration and configuration management optimization
  • Quality visibility and metrics requiring enhanced reporting and analytics
  • SaaS Transformation Challenges :

  • Establishing quality frameworks for multi-tenant architecture patterns
  • Designing testing approaches for tenant isolation and data privacy
  • Building scalability testing for elastic cloud infrastructure
  • Creating deployment testing for multi-cloud environments (AWS, Azure, GCP)
  • Implementing continuous testing for rapid SaaS release cycles
  • Developing monitoring and observability validation approaches
  • The Technical Transformation You'll Lead :

  • Automation Framework Evolution
  • Continuous Testing Integration
  • Security Testing Excellence
  • Performance & Scalability
  • Test Environment & Data Management
  • Quality Intelligence
  • Required Qualifications : & Background :

  • 15+ years of software testing and quality assurance experience
  • 5+ years in QA leadership roles at Director level or equivalent
  • Proven track record leading quality for security-critical or authentication systems
  • Hands-on experience designing and implementing test automation frameworks from scratch
  • Strong background in testing web applications, APIs, and mobile platforms
  • Demonstrated success integrating automated testing into CI / CD pipelines
  • Experience leading quality initiatives through significant product transformations
  • Bachelor's degree in Computer Science, Engineering, or related field (Master's preferred)
  • Technical Expertise :

  • Deep expertise in test automation frameworks, design patterns, and best practices
  • Strong programming skills in Java, Python, JavaScript, or similar languages
  • Extensive experience with automation tools (Selenium, Appium, RestAssured, Postman, JMeter)
  • Solid understanding of testing methodologies including BDD, TDD, and exploratory testing
  • Hands-on experience with CI / CD tools (Jenkins, GitLab CI, GitHub Actions, CircleCI)
  • Knowledge of database testing approaches and SQL / NoSQL technologies
  • Experience with containerization and orchestration (Docker, Kubernetes)
  • Familiarity with cloud platforms (AWS, Azure, GCP) and cloud-native testing
  • Security & Compliance Testing :

  • Proven experience testing authentication workflows and security mechanisms
  • Strong knowledge of OWASP testing methodologies and security vulnerabilities
  • Understanding of encryption, PKI, certificates, and cryptographic protocol testing
  • Experience with security testing tools and vulnerability scanners
  • Background in testing compliance requirements (PCI-DSS, SOC 2, GDPR, etc.)
  • Familiarity with mobile security testing and threat detection validation
  • Mobile & Platform Expertise :

  • Experience testing native iOS and Android applications
  • Knowledge of cross-platform frameworks (React Native, Cordova, Flutter)
  • Understanding of mobile-specific testing challenges (device fragmentation, OS versions, biometrics)
  • Experience with mobile automation frameworks and device farms
  • Familiarity with mobile app distribution and testing (TestFlight, Firebase App Distribution)
  • Leadership & Communication :

  • Exceptional leadership skills with ability to influence without authority
  • Strong executive communication abilities to present to C-level stakeholders
  • Proven ability to build and mentor high-performing teams
  • Collaborative approach to working with Product, Engineering, and Security teams
  • Strategic thinking balanced with tactical execution capabilities
  • Change management experience leading organizational transformations
  • Preferred Qualifications :

  • Experience testing OAuth 2.0, OIDC, FIDO2, or WebAuthn implementations
  • Background in financial services, healthcare, or highly regulated industries
  • Experience with SaaS or multi-tenant architecture quality assurance
  • Knowledge of chaos engineering and resilience testing practices
  • Experience implementing shift-left testing and quality engineering practices
  • Background with AI / ML-based testing approaches and tools
  • Familiarity with identity verification and KYC testing
  • Experience with biometric authentication testing (fingerprint, Face ID, etc.)
  • Knowledge of mobile threat detection and device risk assessment
  • Certifications such as ISTQB Advanced / Expert, CSSLP, or security testing certifications
  • Master's degree or higher in Computer Science, Software Engineering, or related field
  • Personal Attributes & Cultural Fit

    We're looking for a leader who embodies :

  • Technical depth with strategic vision - Can dive deep into automation architecture while maintaining big-picture quality strategy
  • Hands-on leadership style - Leads by example, rolling up sleeves when needed while empowering the team
  • Quality advocacy - Passionate about building quality into products, not just testing quality in
  • Security mindset - Understands the critical nature of security testing and authentication validation
  • Collaborative influence - Builds strong partnerships across Product, Engineering, and Operations
  • Adaptability and resilience - Thrives in dynamic environments balancing BAU operations with transformation initiatives
  • Continuous learning - Stays current with testing technologies, methodologies, and industry best practices
  • Results orientation - Focuses on measurable quality improvements and business outcomes
  • Communication excellence - Articulates complex quality concepts to technical and non-technical audiences
  • Mentorship commitment - Dedicated to developing team members and building organizational capability
  • About Our Technology & What You'll Work With :

  • Mobile SDKs : Native iOS (Swift / Objective-C), Native Android (Kotlin / Java), React Native, Cordova, Flutter
  • Backend : Java, C++, MongoDB
  • Security : RMAK (proprietary), OAuth 2.0, OIDC, PKI, encryption protocols
  • Cloud : Multi-cloud architecture (AWS, Azure, GCP) - in development
  • DevOps : Modern CI / CD pipelines, containerization, infrastructure-as-code
  • (ref : hirist.tech)

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