We're Hiring : Associate Director – Operational Excellence
Location : Gurgaon
We are seeking a seasoned transformation leader to join our high-impact Transformation team —a strategic engine driving innovation, scalability, and profitability across Organization.
As Associate Director – Operational Excellence , you'll spearhead enterprise-wide transformation initiatives, shape future-ready operating models, and embed a culture of continuous improvement across the organization.
What You'll Lead
- End-to-end delivery of large-scale operations transformation programs
- Design and implementation of target operating models across people, process, and technology
- Identification and execution of process improvement, automation, and right-shoring opportunities
- Development of robust business cases and performance benchmarks
- Facilitation of CI trainings (LSS, Yellow Belt) and problem-solving workshops
- Strategic stakeholder engagement across global service lines
What You Bring
18+ years of experience, including 5+ years leading transformation projects in global enterprises or consulting firmsProven expertise in Lean, Six Sigma, and intelligent automation (RPA, AI, workflow, process mining)Strong analytical acumen and data-driven decision-making capabilitiesExperience building global operating models with onshore / offshore delivery centresPMP / PRINCE2 / Six Sigma Black Belt certifications preferredEngineering + MBA (Tier-1 institutes)#OperationalExcellence #TransformationLeadership #LeanSixSigma #IntelligentAutomation #LeadershipRole #GurgaonJobs #ContinuousImprovement
Skills Required
Prince2, Pmp, Rpa, Six Sigma Black Belt, Ai, Lean Six Sigma