User Experience Designer

We are hiring for Senior User Experience Designer (UXD)

Position Summary

We’re seeking a Senior UX Designer to lead the design of seamless, scalable, and meaningful digital experiences across customer-facing products and platforms. This role sits at the intersection of human-centered design, product strategy, and digital innovation—crafting intuitive, accessible, and forward-looking solutions in close partnership with product managers, developers, researchers, and customer stakeholders.

You’ll be instrumental in shaping end-to-end experiences that not only meet user needs but also anticipate them—leveraging AI-powered capabilities and behavioral insights where relevant. Your work will guide how customers engage with our products, helping define how intelligence and simplicity can coexist.

Key Responsibilities

Experience Design & Execution

Own the UX design process from discovery to delivery across key customer journeys and product workflows.

Create wireframes, prototypes, user flows, and interaction patterns that bring product ideas to life.

Balance short-term delivery with long-term experience coherence, ensuring a high bar of quality and consistency.

Collaboration & Influence

Work cross-functionally with product teams, engineers, content designers, and stakeholders to frame problems, co-design solutions, and iterate based on user feedback.

Contribute to the development of design systems and standards that scale across teams and platforms.

Facilitate design critiques, collaborative workshops, and stakeholder alignment sessions.

AI-Infused Design Thinking

Design for increasingly intelligent user experiences—leveraging personalization, prediction, or automation in ethically responsible ways.

Collaborate with data and product teams to ensure AI-driven features are intuitive, transparent, and human-centered.

Contribute to human-in-the-loop workflows, surfacing complexity with clarity and care.

User Research & Validation

Partner with UX researchers or conduct lightweight user testing to validate concepts and gather actionable feedback.

Analyze usage data and behavioral trends to inform design decisions and optimize experience flows.

Use insights to refine prototypes and enhance product usability and satisfaction.

Qualifications

7–10 years of experience in UX, interaction design, or product design roles, ideally on customer-facing or enterprise platforms.

Strong portfolio demonstrating end-to-end design process, systems thinking, and polished execution across responsive web or native mobile applications.

Solid grasp of interaction design, information architecture, and visual design principles.

Experience collaborating in agile product environments and working closely with developers and product managers.

Strong proficiency in Figma, Storybook, Adobe CC, or similar design tools.

Ability to communicate clearly and confidently with stakeholders at all levels.

Preferred Qualifications

Experience designing within AI-enhanced or data-rich products.

Familiarity with accessibility standards (WCAG) and inclusive design practices.

Background or interest in service design, behavioral psychology, or data visualization.

Experience contributing to or evolving a shared design system.