Infosys BPM Hiring for Sourcing and procurement roles in Pune / Bangalore and Gurgaon Location.

Infosys BPM Hiring for Sourcing and procurement roles in Pune / Bangalore and Gurgaon Location.

Job description

Job Role : Senior process Executive

Exp : Min 1+ years of experience

Location : Pune | Bangalore | Gurgaon (or willingness to relocate to one of these locations)

Education : Any Graduation

Shift Time : Afternoon shift (12 PM to 9 PM or 1 PM to 10 PM IST)

About the Role

Ready to take your career to the next level in procurement and operations? As a Procurement Analyst in our Source-to-Pay (S2P) Operations team , you’ll be at the heart of making purchasing processes seamless, solving invoice challenges, and driving process improvements. This is your chance to work in a global, collaborative environment where your ideas matter and your growth is a priority.

About the Team

We’re a vibrant, high-energy team passionate about efficiency, innovation, and teamwork . We thrive on solving problems, sharing knowledge, and creating impact together. If you love learning and want to work with people from across the globe, this is the place for you!

A Day in the Life

☀️ Morning : Start your day by reviewing and approving purchase requisitions and shopping carts in SAP SRM.

Midday : Dive into KPI reports, analyze trends, and resolve invoice exceptions by collaborating with Accounts Payable and end users.

Afternoon : Connect with global colleagues, suppliers, and sourcing managers to resolve queries and ensure smooth operations.

End of Day : Share process improvement ideas, update best practices, and celebrate small wins with your team!

What You’ll Do

✅ Review and approve purchase requisitions and shopping carts in SAP SRM and other tools.

✅ Resolve invoice exceptions by collaborating with Accounts Payable and end users.

✅ Create and analyze KPI reports to keep processes on track.

✅ Support and train end users on procurement processes.

✅ Contribute to process improvement ideas and share best practices.

✅ Work with sourcing managers and suppliers to resolve pricing and quality issues.

How You’ll Make an Impact

Help us achieve 90% approval turnaround within 24 hours .

Reduce invoice exceptions and boost PO coverage .

Share fresh ideas – we love innovation!

Grow your skills with global exposure and learning opportunities .

What We’re Looking For

Bachelor’s degree (any discipline).

1+ years of experience in procurement or related operations (freshers with strong aptitude are welcome!).

Familiarity with S2P processes and tools like SAP SRM, ECC, VIM, or Ariba (a plus!).

Strong communication skills and ability to work in a global virtual team .

Analytical mindset, problem-solving skills, and a can-do attitude .

Cultural sensitivity and adaptability in a global environment

Why You’ll Love Working With Us

Global exposure : Collaborate with diverse teams worldwide.

Learning & growth : Access to world-class training and certifications.

Career progression : We invest in your future.

Inclusive culture : We celebrate diversity and teamwork.

JOB description : Job Purpose

The Procurement Analyst is part of the Procurement Enablement Source-to-Pay (S2P) Operations team which reviews and approves purchasing requisition (shopping carts), resolves invoice exceptions for Purchase Orders (POs) in close co-operation with Accounts Payable Team and End User, provides operational reporting related to KPIs to customers, helps to drive ramp up of usage of POs to increase PO coverage and support end users creating purchase requisitions, shopping carts, purchase orders and goods confirmations (GRs) in SAP SRM, VIM or other Interim Procurement Tools as applicable.

The procurement Analyst contributes to deliver services as per defined KPIs :

Approve 90% of Shopping carts / Purchase requisitions within average time of 24 hours

Work towards bringing down invoice exception within 10%

Clear 90% of invoice exceptions within average time of 48 hours

Capture best practices in team repository and share with team

Contribute minimum of 5 process improvement ideas and convert into Brand Value in a year

Earn at least one bronze badge

Identify areas of development and attend related trainings

Deliverables

Participates in training and on-boarding of new Procurement Analyst

Actively supports implementation of procedures and policies in all daily activities

Creates KPI reports and follows up on KPI exceptions in a proactive manner to ensure root causes are resolved to avoid future repeat of exceptions

Ensure approvals are completed timely per established KPIs with quality

Logs PO Invoice exceptions and ensures 90% are resolved within 2 days

Executes processes as per design and contributes to continuous improvement of processes

Follows work instructions and guidelines (Play books) when executing work tasks

Escalate issues proactively to S2P Operations Team Lead in a timely manner

Collaborates with end users and stakeholders to contribute to a good working relationship, answering questions, collect feedback and actively look for areas for improvement

Contributes to development of high performing a team and overall success of the procurement operations team

Ensure Training is provided to end users as required

Contributes to maintenance of the Mercury Procurement Support Site

Interacts with sourcing managers and third-party suppliers to resolve price, quality, and invoice / credit note issues

Core Competencies and Required Education / Experience

Bachelor’s degree required

Good level of knowledge and understanding of the S2P Process is desired

Knowledge of SAP SRM, ECC, VIM and Ariba Network is preferred

Good team working capabilities- preferably experience from working in a virtual / global team

Strong oral and written communication skills (English) - Communication with external third parties (suppliers) that might also be a client is required

Good interpersonal skills – able to handle conflict situations and resolve issues satisfactorily

Ability to organize own work and work independently

Excellent organization, analytical and problem-solving skills

Positive, can-do attitude and good business acumen

• 1 years of working experience

Culturally sensitive, capable of handling interactions with a “global mind set”

Lean Process Management mind set- provide suggestions to improve service delivery and process efficiency.

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Regard's

Infosys team