Artificial Intelligence Team Lead

Manager- AI

Why Birdeye?

Birdeye is the highest-rated reputation, social media, and customer experience platform for local businesses and brands. Over 150,000 businesses use Birdeye’s AI-powered platform to manage online reputation effortlessly, connect with prospects through social media and digital channels, and gain customer experience insights to grow sales and thrive.

At Birdeye, innovation isn't just a goal – it's our driving force. Our commitment to pushing boundaries and redefining industry standards has earned us accolades as one of the foremost providers of AI, Reputation Management, Social Media, and Customer Experience software by G2.

Founded in 2012 and headquartered in Palo Alto, Birdeye is led by a team of industry experts and innovators from Google, Amazon, Salesforce, and Yahoo. Birdeye is backed by the who’s who of Silicon Valley - Salesforce founder Marc Benioff, Yahoo co-founder Jerry Yang, Trinity Ventures, World Innovation Lab, and Accel-KKR.

Position Overview : The Manager AI will be responsible for leading and managing a team of AI developers, data scientists, and engineers to design, develop, and deploy AI-powered software solutions. This role requires a deep understanding of AI technologies, strong project management skills, and the ability to collaborate effectively with cross-functional teams.

Primary Skills : Team Management, Project Management, Agentic AI, Gen AI, LLM’s, NLP, AI / ML, Data Science, AWS / GCP, API Deployment for SAAS

Roles & Responsibilities :

Team Leadership

• Provide leadership and mentorship to a team of Agentic AI / AI / ML professionals.
• Foster a collaborative and innovative team culture.
• Set clear goals and expectations, and monitor team performance.

AI Strategy

Project Management

Technical Expertise

Collaboration

Quality Assurance

Resource Management

Qualifications :

Interested candidates, please send their resumes to iqbal.kaur@birdeye.com

Regards

Iqbal kaur