IT Specialist

An Information Technology (IT) Specialist is responsible for managing maintaining and

supporting an organizations IT systems and infrastructure. This role involves providing

technical assistance to employees ensuring the security and functionality of computer

systems networks and software applications and troubleshooting hardware and software

issues. IT Specialists play a crucial role in ensuring the smooth operation of technology

within an organization.

Requirements

1. Technical Support :

Provide technical assistance and support to employees regarding IT issues including

hardware software network and system errors.

Diagnose and resolve technical problems related to computer systems hardware

and software.

2. Network Management :

Set up and manage computer networks including local area networks (LANs) and

wide area networks (WANs).

Monitor network performance troubleshoot network issues and ensure network

security and stability.

3. System Administration :

Install configure and maintain operating systems servers and software

applications.

Manage user accounts permissions email systems and file servers.

Perform system backups and ensure data integrity and disaster recovery.

4. Security Management :

Implement and maintain security measures to protect computer systems networks

and data.

Install and update antivirus software firewalls and intrusion detection systems.

Conduct security audits and assessments to identify vulnerabilities and address

security concerns.

5. Hardware and Software Management :

Procure install and configure computer hardware and software components.

Evaluate and recommend hardware and software upgrades to enhance system

performance and efficiency.

Collaborate with vendors to resolve hardware and software issues under warranty

or service agreements.

6. Documentation and Training :

Create and maintain documentation including system configurations user manuals

and troubleshooting guides.

Provide training and technical guidance to users on IT-related topics and best

practices.

7. Collaboration and Communication :

Collaborate with other IT professionals department heads and stakeholders to

identify technology needs and solutions.

Communicate technical information effectively to non-technical users.

8. Compliance and Regulations :

Ensure compliance with relevant regulations policies and standards related to IT

security and data protection.

Stay updated on industry trends and emerging technologies to recommend relevant

improvements and updates.

Qualifications :

Bachelors degree in Computer Science Information Technology or a related field

(Masters degree preferred).

Proven experience as an IT Specialist or similar role.

Proficiency in operating systems (Windows Linux macOS) network protocols and

security protocols.

Familiarity with hardware components software applications and troubleshooting

techniques.

Knowledge of virtualization technologies cloud computing and mobile devices.

Strong analytical and problem-solving skills.

Excellent communication and interpersonal skills.

IT certifications (such as CompTIA A Network Security) are a plus.

Required Skills :

Proficiency in operating systems (Windows Linux macOS) network protocols and security protocols. Familiarity with hardware components software applications and troubleshooting techniques.

Required Education :

Bachelors degree in Computer Science Information Technology or a related field(Masters degree preferred).

Key Skills

SQL,Active Directory,Information Technology,Access Points,System Software,Database,Infrastructure,Linux,Project Management,Internet,Troubleshoot,PC,Procedures,Setup,hardware

Employment Type : Full Time

Experience : years

Vacancy : 1