Assistant Manager, Seller Success

Job Title : Assistant Team Leader, Seller Operations

Location : Gurgaon, India

Reporting to : Team Leader, Seller Operations

About noon

We’re building an ecosystem of digital products and services that power everyday life across the Middle East—fast, scalable, and deeply customer-centric. Our mission is to deliver to every door every day. We want to redefine what technology can do in this region, and we’re looking for an Assistant Team Leader, Seller Operations who can help us move even faster.

noon’s mission : Every door, every day.

What you'll do :

Team noon has some of the fastest, smartest, and hardest-working people we've encountered. With a young, aggressive, and talented team, we're driving major missions forward. The Assistant Team Leader, Seller Operations will oversee a team of Seller Support Executives responsible for assisting sellers across the platform. The role focuses on ensuring efficient case resolution, quality communication, and adherence to service standards.

The Assistant Team Leader, Seller Operations acts as the bridge between the operations floor and the Team Leader, ensuring daily performance, motivation, and process compliance within the team.

What you’ll do :

Team Supervision & Daily Operations

• Supervise day-to-day operations of Seller Support Executives to ensure timely and accurate handling of seller inquiries.
• Monitor real-time queues, case backlogs, and service levels to maintain operational efficiency.
• Allocate workloads, manage attendance, and ensure team readiness during peak periods.
• Support the Team Leader in meeting daily and weekly performance goals.

Seller Experience & Issue Resolution

Quality, Accuracy & Compliance

Coaching & Development

Coordination & Reporting

What you'll need :

Qualifications Required

familiarity with BI tools or SQL is a plus.

Core Competencies

Who will excel?

readiness to adapt, pivot, and learn is essential.