Key Responsibilities :
- Lead Salesforce customization efforts using LWC, Apex, Flows, and configurations.
- Evaluate, scope, and implement new development requests.
- Collaborate with sales teams to refine and optimize business processes.
- Design high-quality solutions using Lightning Web Components (LWC), Apex, and other configurations.
- Manage CPQ approval rules, assignment processes, and maintain product configurations.
- Develop a deep understanding of CPQ / CLM setups and sales processes to provide support and training.
- Perform system testing and quality assurance tasks.
- Act as a liaison between users, vendors, and IT teams.
- Provide day-to-day support to 1,000+ internal Salesforce users, troubleshooting CPQ, Certinia, and Conga issues.
Skills Required
System Testing, Quality Assurance, Billing, Sailpoint, Account Management, Troubleshooting