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Medical Call Center Agent
Medical Call Center AgentHealth1 Super Speciality Hospitals • Ahmedabad, Republic Of India, IN
Medical Call Center Agent

Medical Call Center Agent

Health1 Super Speciality Hospitals • Ahmedabad, Republic Of India, IN
30+ days ago
Job description

Company Description

Health1 Super Speciality Hospital, Shilaj, Ahmedabad, is one of Gujarat’s fastest-growing healthcare networks with advanced technology, patient-centric care, and a vision to make world-class healthcare accessible.

Key Responsibilities :

  • Handle inbound and outbound calls for patient inquiries, appointments, and follow-ups.
  • Provide accurate information about hospital services and doctors’ availability.
  • Maintain call records and update CRM / HMIS systems.
  • Coordinate with front office and clinical teams for smooth patient experience.
  • Ensure professional, empathetic, and courteous communication at all times.

Requirements :

  • Graduate / Undergraduate with good communication skills (Gujarati, Hindi, English).
  • Prior experience in hospital / healthcare telecalling preferred (not mandatory).
  • Basic computer proficiency (MS Office, HMIS / CRM systems).
  • Strong interpersonal skills, patience, and ability to handle patients with care.
  • What We Offer :

  • Competitive salary & incentives 💰
  • Training and career growth opportunities 📈
  • A chance to be part of an advanced super speciality hospital 🏥
  • Supportive and professional work environment 🌟
  • 👉 If you have a passion for healthcare and excellent communication skills, we’d love to hear from you!
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    Call Center Agent • Ahmedabad, Republic Of India, IN

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