Holiday Sales Consultant

About Scapia

Scapia is India's first travel-led fintech brand, blending financial innovation with curated travel. Our Holidays Business vertical aims to deliver unique, immersive, small-group & free independent journeys across the world.

Role Overview

We are seeking a Holiday Sales Consultant to be the bridge between high-intent leads and unforgettable journeys. This is a consultative, customer-facing role where you'll engage with potential travelers, understand their aspirations, and guide them towards choosing the right immersive travel experience.

Unlike transactional sales, this role demands relationship-building, storytelling, and the ability to position the emotional value of travel. You will not be a 'pushy' salesperson – you will be a trusted advisor, ensuring that every traveler feels informed, excited, and confident about joining our curated journeys.

Key Responsibilities

• Lead Engagement & Conversion : Manage high-potential inbound leads (400+ invite requests per trip), conduct structured consultative conversations, and convert interest into confirmed bookings.
• Customer Discovery : Uncover traveler motivations, preferences, and concerns to tailor trip recommendations effectively.
• Product Knowledge & Storytelling : Present itineraries, inclusions, and logistics with clarity while bringing the trip alive through compelling storytelling.
• Relationship Building : Establish rapport quickly, becoming a trusted advisor who guides customers through their decision-making journey.
• Sales Excellence : Drive conversions for high-ticket, curated holidays while maintaining customer satisfaction and trust.
• Organization & Follow-up : Maintain accurate lead records, track follow-ups, and ensure no customer touchpoint is missed.
• Customer Experience Advocacy : Champion Scapia's brand promise of deeply immersive travel, ensuring every interaction reflects our ethos.

Experience & Background

Skills & Competencies

Functional Skills

Personal Attributes

What Success Looks Like

Why Join Us

At Scapia, you won't just sell holidays—you'll be shaping transformative journeys for travelers who seek meaning and adventure. You'll work with a passionate team, access world-class curated experiences, and grow in a company that's redefining travel for a new generation.

Skills Required

Consultative Selling, Lead Management, value selling