Motadata - Technical Writer - Design Documentation

About Motadata :

Motadata builds cutting-edge enterprise software platforms in the domains of Unified Observability, AIOps, and IT Service Management (ITSM). Our solutions empower enterprises to monitor, analyze, and optimize their IT infrastructure with AI-driven insights. We are now looking for a skilled Technical Writer to create clear, precise, and user-focused content that enhances product adoption, enables self-service, and supports both customers and internal teams.

Role Overview :

As a Technical Writer at Motadata, you will be responsible for planning, developing, and maintaining high-quality documentation for enterprise-grade products. You will work closely with product managers, engineering teams, QA, support, and marketing to ensure all documentation aligns with product functionality, usability, and business goals. Your work will directly impact user experience, product adoption, and customer satisfaction.

Key Responsibilities :

Product Documentation :

• Develop and maintain user guides, installation manuals, configuration documents, API references, and integration instructions.
• Ensure technical accuracy by collaborating with engineers, architects, and QA teams.

Knowledge Base & Help Center :

Release Notes & Change Logs

Technical Marketing & Enablement Content

Content Quality & Governance

What Were Looking For

Experience : 24 years of technical writing experience in IT, SaaS, or enterprise software domains.

Technical Knowledge : Familiarity with at least some of the following areas :

Skills :

Bonus Skills :

(ref : hirist.tech)