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Strategic Executive Assistant (Chief-of-Staff track) to the Founder / CEO

Strategic Executive Assistant (Chief-of-Staff track) to the Founder / CEO

DigiMark AgencyBengaluru East, Karnataka, India
21 hours ago
Job description

Hiring : Strategic Executive Assistant (Chief-of-Staff track) to the Founder / CEO

Location : Bengaluru (on-site, some flexibility)

Experience : 3–7 years supporting founders / BU heads in high-velocity environments

Sectors (bonus) : Digital Marketing / SEO, Hospitality (Hotel / Banquets), Property Ops

Mission

Make the Founder 10× more effective by running a CEO-style operating system : decision memos over slide decks, ruthless prioritization, single-threaded DRI ownership, weekly business reviews, and closed-loop execution across multiple companies.

Core Responsibilities

  • Founder Leverage
  • Run calendar / inbox like a product backlog : de-dup, delegate, and defend focus.
  • Daily CEO Brief (10 min) : top 3 priorities, risks, numbers, and 2–3 decisions to make.
  • Convert voice notes / ideas → crisp tasks with owners, deadlines, and success criteria.
  • Operating System (install & enforce)
  • Decision Memos (6-pager style) : structure big choices with context, options, risks, math, and recommendation.
  • WBR (Weekly Business Review) : one dashboard per business (SEO, Banquet / Hotel, Property) with 5–7 headline metrics, trendlines, and owner notes.
  • DRIs : every project has a single accountable owner; publish RACI where needed.
  • SOPs : build and maintain playbooks for recurring workflows.
  • Revenue & Client Ops (DigiMark)
  • Prep QBRs, proposals, renewals / upsell trackers; ensure deliverables are on-time, on-scope.
  • Stand up “deal desk” hygiene : margin checks, scope control, change-orders.
  • Hospitality & Property Ops
  • Maintain occupancy and bookings dashboards, event calendars, rate cards, vendor SLAs.
  • Coordinate licenses, AMC schedules, fit-out / interiors milestones and payouts.
  • Finance Hygiene
  • Weekly cash snapshot, payables / receivables aging, milestone-linked vendor payments.
  • Basic P&L variance notes, collections nudges, and documentation readiness for banks.
  • People & Hiring
  • Run hiring pipelines, structured interviews, bar-raiser loops, and onboarding.

What Great Looks Like

  • Ruthless prioritization, calm under pressure, ownership >
  • status updates.

  • Writes clearly and briefly; excellent WhatsApp / Email etiquette.
  • Strong Google Sheets / Docs / Slides; builds clean dashboards fast.
  • Can sanity-check numbers (unit economics, margins, projections).
  • KPIs (first 90–180 days)

  • Founder time freed : ≥6 hrs / week moved from low-value to high-leverage work.
  • Decision velocity : 100% major decisions via memos; typical turnaround
  • Execution : ≥90% tasks delivered on / before deadline across owned projects.
  • Systems : WBR live for all businesses by Week 3; ≥12 SOPs live by Day 90.
  • Finance : Weekly cash view every Monday 11 : 00 AM;
  • Commercial impact : On-time QBRs; improved renewal readiness & occupancy trend.
  • Must-Haves

  • 5–10 years founder / COO / CoS / EA experience in execution-heavy roles.
  • Proven record installing meeting hygiene, dashboards, and DRIs.
  • Advanced Google Sheets; comfort with P&L basics, GST documentation.
  • Tools : Notion / ClickUp (or similar), Drive, Slack; comfortable with AI copilots.
  • Nice-to-Haves

  • SEO / agency cadence familiarity (retainers, deliverables, QBRs).
  • Hotel / banquet / event ops (packages, occupancy, vendor SLAs).
  • Kannada / Hindi for on-ground vendor coordination.
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    Executive Assistant • Bengaluru East, Karnataka, India

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