Operations Associate – Dark Store Operations (Delhi & Gurgaon)

Locations : Delhi & Gurgaon, Haryana

Company : Snooplay India Pvt. Ltd.

Positions : Multiple (04)

As we expand our operational footprint, we’re looking for driven, hands-on Operations Associates to join our Dark Store Operations team in Delhi and Gurgaon.

Role Overview :

You’ll be at the heart of our on-ground operations—ensuring smooth order processing, dispatch, inventory management, and rider coordination. This is a high-energy role that requires ownership, adaptability, and a problem-solving mindset.

Key Responsibilities :

• Manage day-to-day Dark Store operations : receiving, sorting, picking, packing, and dispatching orders.
• Coordinate with Dark Store riders and delivery partners to ensure timely pickups and deliveries.
• Maintain accurate inventory records and perform regular stock checks.
• Ensure all orders meet dispatch SLAs, quality, and packaging standards.
• Collaborate with logistics, procurement, and customer service teams for smooth order fulfillment.
• Identify operational bottlenecks and suggest process improvements.
• Maintain operational hygiene, safety, and compliance.
• Take ownership of assigned zones or tasks with end-to-end accountability.
• Be flexible with shift timings, including weekends or rotational shifts.

Requirements :

What We Offer :

How to Apply :

If you’re excited to be part of a growing brand redefining play in India, share your CV with us at